Visual LEVEL1.1 Lesson 16: Operations & Logistics Visual LEVEL1.2 Choosing Phone Net Frequencies Amateurs have a vast amount of radio spectrum Most local and regional emcomm communication takes place on: 2 meter or 70 centimeter FM

40, 60, or 80 meter SSB/ CW Visual LEVEL1.3 Choosing Phone Net Frequencies The choice made is based on the locations to be covered, the availability of repeaters, distance, terrain, and band conditions VHF and UHF FM Preferred for most local operations Equipment is common Portable Clear voice quality

Coverage is extended by repeater stations Larger areas or in areas without repeaters, HF SSB may be needed Visual LEVEL1.4 VHF and UHF Range Terrain Repeater Coverage Antenna Height Visual LEVEL1.5

HF Most local emcomm operation 40 or 80-meter bands Near Vertical Incidence Skywave (NVIS) Long-haul communication & international 15 or 20-meter nets Visual LEVEL1.6 Know Your Resources In Advance Many emcomm groups will have pre-selected a

number of frequencies for specific purposes Complete list of these frequencies should be in your jump kit Become familiar with the coverage and features of repeaters and digital message systems in your area Pre-program your radios with the frequencies, offsets, and CTCSS tones Visual LEVEL1.7 Know Your Resources In Advance Which repeaters are used for emergency communication in your

area? Will they be available for exclusive emcomm use, or must they be shared with other users? How does it identify itself? Are there any "dead spots" in critical areas? How much power is required to reach the repeater with a clear, quiet, signal from key locations? Does the repeater have a courtesy tone, and what does it sound like? Do the tones change depending on the repeater's mode? How long is the "time-out timer"? Is it part of a linked system of repeaters? What features does it have, and which touch-tone commands or CTCSS tones activate them?

Visual LEVEL1.8 Know Your Resources In Advance Net frequencies that support digital communication systems, such as packet radio bulletin board messaging systems, AMTOR, PSK31 and RTTY: Which software do they use? ARESPACK, Fnpack, FNpsk? Do the digital systems have mailboxes or digipeater functions? Which other nodes can they connect to? Can traffic be passed over an Internet link automatically or manually? How many connections can they support at once? Visual LEVEL1.9

Network Coverage Concerns Emcomm managers rely on simplex operation when planning their VHF or UHF FM nets Repeaters often do not survive disasters or are overwhelmed with the amount of traffic Simplex range is limited by Terrain Output power Antenna gain Height Operation over a wide area can be a challenge Visual LEVEL1.10 Avoid Last Minute Surprises

Pre-test all known fixed locations in your area for coverage If you are serving the Red Cross, test simplex coverage from each official shelter to the Red Cross office and the city's EOC or other key locations, and mobile coverage in the same areas Visual LEVEL1.11 Improving Simplex Range

Use an antenna with greater gain Move the antenna away from obstructions Use a directional antenna Increase antenna height Increase transmitter output power as a last resort Visual LEVEL1.12 Portable Duplex Repeater Quickly deployed at a high point in the desired coverage area Just has to reach and hear the stations in your net Back seat of a car, using a

mobile antenna, and parked on a ridge or even the top floor of a parking garage Portable masts and trailermounted towers Visual LEVEL1.13 Cross Band Repeat Dual-band radios Mobile can relay your transmission to a repeater for even greater range Use low or medium power

setting to avoid overheating and damage Consider using a fan to further reduce the likelihood that your radio will be damaged from overheating. Visual LEVEL1.14 Cross Band Repeat - Simplex Visual LEVEL1.15 Cross Band Repeat Repeater (1)

Receive the repeater output directly on your hand-held and the cross-band unit operates in simplex mode Visual LEVEL1.16 Cross Band Repeat Repeater (2) Receive the repeater output directly on your hand-held and the cross-band unit operates in duplex mode. Your cross-band unit listens away from the repeater input frequency which can, in some cases, reduce interference to your unit.

Visual LEVEL1.17 Cross Band Repeat Repeater (3) Receive the repeater back through your cross-band system. The downside of this method is that until the repeater's carrier drops, your cross-band unit will continue to transmit, which does not allow you to transmit. Visual LEVEL1.18 Frequency and Net Resource Management Actual practice our choices are

limited to the available operators and their equipment Net managers may occasionally need to "shift" resources to meet changing needs Early stages of an emergency => tactical nets may require more operators Later stages => health and welfare traffic might increase Visual LEVEL1.19 Message Relays

Third station "relay" the messages Unable to communicate directly Move the stations involved off the main net frequency to avoid tying up the channel for an extended period Visual LEVEL1.20 Radio Room Security Allow only the operators who are on duty to be in the room Protect your equipment Protect messages you handle Prevent unnecessary distractions

Avoid leaving the radio room and equipment unattended and accessible Dont allow members of the press to be in the room without specific permission from the served agency Visual LEVEL1.21 Record Keeping Most served agencies will expect you to keep records of your operations Original copies of any messages sent Station logs

Memos Official correspondence Some may even require you to keep "scratch" notes and informal logs Keep these records in your own possession for a time, or to turn some or all records over to the agency at the end of operations What about records that are on a computer? Know your agencys policy in advance Visual LEVEL1.22 Record Keeping

In some agencies, your station records are permanent and important legal documents, and must be treated as such Know your served agency's policy on record keeping in advance so that you can comply from the very beginning of operations Visual LEVEL1.23 Record Keeping Station operating logs should contain:

Your arrival and departure times Times you check in and out of specific nets Each message, by number, sender, addressee, and other handling stations Critical events -- damage, power loss, injuries, earth tremors, other emergencies Staff changes -- both emcomm and site management, if known Equipment problems and issues Visual LEVEL1.24

Record Keeping Every individual message or note should be labeled with a time and date Scratch notes Place dates and times next to each note on a sheet, so that information can be use later to determine a course of events Portable office" type file box, expanding file, or any other suitable container can be used to organize and file the messages Visual LEVEL1.25

Dealing With Stress Most people are not used to working under extreme stress for long periods, and do not know how to handle it Nervous breakdowns are common among those who get overwhelmed Have not learned to manage stress and stress-causing situations Disoriented

Unable to make good decisions Lose temper Behave in ways you never would any other time Visual LEVEL1.26 Unable to make any decision Confused Dealing With Stress

Tendency is to regard every situation or need as an "emergency," requiring an immediate response You might get a barrage of requests for action You might not have the extra seconds it requires to fully consider the options, and to prioritize your actions The result is an overload of responsibility, which can lead to unmanageable levels of stress Visual LEVEL1.27 Dealing With Stress You cannot eliminate disaster-related stress

You can certainly take steps to reduce or control it Visual LEVEL1.28 Stress Management Delegate some of your responsibilities to others. Take on those tasks only you can handle. Prioritize your actions --the most important and time-sensitive ones come first. Do not take comments personally -- mentally translate "personal attacks" into "constructive criticism" and a signal that there may be an important need that is being overlooked.

Take a few deep breaths and relax. Do this often, especially if you feel stress increasing. Gather your thoughts, and move on. Watch out for your own needs -- food, rest, water, medical attention. Visual LEVEL1.29 Stress Management Do not insist on working more than your assigned shift if others can take over Get rest when you can so that you will be ready to handle your job more effectively later on

Take a moment to think before responding to a stress-causing challenge -- if needed, tell them you will be back to them in a few minutes If you are losing control of a situation, bring someone else in to assist or notify a superior Do not let a problem get out of hand before asking for help Keep an eye on other team members, and help them reduce stress when possible Visual LEVEL1.30 Case Example 16-1 In a recent activation, an after action report commented on how one Amateur Radio Operator supporting an EOC worked for 36 hours straight. He was praised for his dedication.

Discussion What is good about this? What are the problems with this? How would you have handled this situation? If you were this operator If you were the EMCOMM manager for this operator Visual LEVEL1.31 Case Example 16-2 In a recent exercise debriefing, an Amateur Radio Operator said that in the event of an earthquake if he was assigned second shift at the EOC, he would not stand idle waiting for his shift. He would assist in other ways in the community and then proceed to work his 12 hour EOC shift.

Discussion What is good about this? What are the problems with this? How would you do awaiting the start of your EOC shift? Visual LEVEL1.32 Dealing with Big Egos Some within the emergency response community have "big egos Others with a need to be in full control at all times

Take time now to consider how you will respond to the challenges they present Visual LEVEL1.33 Dealing with Big Egos Come up with a different and more positive response strategy => not anger Depending on the official position of the "problem" person, you might: Do your job as best you can, and deal with it after the emergency is over Politely decline and state your reasons Refer the issue to a superior Choose in advance to volunteer in another capacity and

avoid that person altogether Visual LEVEL1.34 Long Term Operations Additional operators to allow for regular shift changes, and those

who go home Replacement equipment, as operators leave with their own gear or it fails Food and water Suitable place to sleep or rest Generator fuel Fresh batteries Sanitation facilities Shelter Message handling supplies, forms Alternate NCS operators, backups Additional net resources to handle message traffic Visual LEVEL1.35 Battery Management You will eventually need to recharge your batteries

Some batteries need more time to recharge than others This time needs to be taken into account in your planning Slow-charging batteries May need to have enough on-hand to last the entire length of the operation Visual LEVEL1.36 Battery Management Deep cycle marine batteries can require a full day or longer to fully recharge

Sealed lead-acid (SLA) batteries, also known as "gel-cells", require up to 18 hours to recharge depending on the size of the battery NiCd, LIon, and similar batteries can be recharged quite quickly Repeated rapid charge cycles can reduce overall battery life Visual LEVEL1.37 Generator and Power Safety Placement of generators Engine noise Difficult for shelter residents and volunteers to get much

needed rest, and for anyone trying to do their job Exhaust fumes Should not be allowed to enter the building or nearby tents or vehicles "down-wind" of any occupied location is best Visual LEVEL1.38 Generator and Power Safety Earth Grounding

Not required as long as only plug and cord connected equipment is used, and the generator meets National Electrical Code (NEC) standards listed in Article 250-6 Exception is for generators that will be connected, even temporarily, to a building's permanent electrical system. For further details on grounding AC electrical systems, please refer to Article 250 of the NEC Primary hazards to avoid when using a generator are carbon monoxide (CO) poisoning from the toxic engine exhaust, electric shock or electrocution, and fire. Follow the directions supplied with the generator. Every year, people die in incidents related to portable generator use.

Visual LEVEL1.39 Generator Safety Policy Generator Placement Generators are placed in an area off limits to unauthorized persons and children. Generator is dry and not used in rain or wet conditions. Generator is operating on a dry surface under an open canopy-like structure, such as under a tarp held up on poles. Generator is operating outdoors in a well-ventilated dry area.

Generator is operating away from air intakes to any structure. All operators are using dry hands before touching the generator. Generator Grounding Generator is grounded using a ground rod and large gauge wire (AWG 8 or larger) to bond the generator frame to ground. OR Generator is properly grounded per the manufacturers manual. Wiring Generator is not connected directly to existing wiring (avoid back feeding system).

Individual devices are connected directly to the receptacle outlet of the generator or via approved extension cord. Visual LEVEL1.40 Generator Safety Policy Extension Cords are Outdoor rated Of sufficient gauge and length to handle electrical loads without daisychaining Free of cuts or tears and cracked housings. Have three conductors and plugs have all three prongs. Routed to prevent tripping hazard.

Generator Capacity Loads are less than the output rating of the generator. Manufacturers Instructions A copy of the generators operating manual is available at the generator site. Operation is consistent with all instructions in generator's owner manual. Visual LEVEL1.41 Generator Safety Policy

Fuel Storage Fuel is stored outdoors. Fuel is stored in properly labeled, non-glass safety containers. Fully charged, approved fire extinguisher is located near the generator. Refueling Generator is off and cool before refueling. Shutdown

All equipment is turned off before shutting down generator. Burn Hazard Exposed mufflers and other hot parts are protected and labeled. Visual LEVEL1.42 Ground Fault Interrupters (GFIs) GFIs detect any difference between the currents flowing on the hot and neutral conductors, and opens the circuit Test any GFI device to be used with or near HF radios to be sure that the GFI will function properly while the radio is transmitting.

Visual LEVEL1.43 AC Extension Cords Should be rated for the actual load Consider radios, lights, chargers, and other accessories when calculating the total load Extension cords are rated only for their actual length Cannot be strung together to make a longer cord without "de-rating" the cord's capacity A typical 16ga, 50' orange "hardware store" cord is rated for 10 amps. When two are used to run 100', the rating drops to only 7 amps

Visual LEVEL1.44 AC Extension Cords Choose a single length of cord rated for the load and the entire distance you must run it. If this is not possible, you can also run two or more parallel cords to the generator in order to reduce the load on any single cord. For more information on portable power cord requirements, consult Article 400 of the NEC. Visual LEVEL1.45 What About Using "Romex " "Romex " type wire for long

extension cords Violation of the National Electrical Code Dangerous practice Repeated bending, rolling, and abrasion cause the copper conductors and insulation to break, resulting in a fire and electrocution hazard Use only flexible insulated extension cords that are UL rated for temporary, portable use Visual LEVEL1.46

Electrical Safety Guidelines Electrical codes require three-wire power cords and plugs on many tools and appliances. The hot wire is usually black. The neutral wire is usually white. The frame/ground wire is usually green or bare wire. Do not install higher current

capacity fuses in an existing circuit. Visual LEVEL1.47 Breaker box Service Disconnect on left. Visual LEVEL1.48 Ground Everything For best protection from electrical shock all equipment should be connected to a common ground. Visual LEVEL1.49 Visual LEVEL1.50

The Fuse A fuse or circuit breaker should always be added in series with home built equipment that is powered from 110 volt AC lines. In a 12 volt DC system fuses should be located at the voltage source. When a fuse blows an open circuit is created. Never replace a blown fuse with a

higher amperage rated fuse. Visual LEVEL1.51 Electrical and RF Safety Fuses and circuit breakers The purpose of a fuse in an electrical circuit is to interrupt power in case of overload. If you install a 20-ampere fuse in your transceiver in the place of a 5-ampere fuse excessive current could cause a fire. (Note: If it didnt cause a fire, it still could result in damage to the equipment.) Grounding

Ground is connected to the green wire in a three-wire electrical plug. Visual LEVEL1.52 Electrical and RF Safety Lightning protection The precautions that should be taken when a lightning storm is expected are: Disconnect the antenna cables from your station and move them away from your radio equipment Unplug all power cords from AC outlets Stop using your radio equipment and move to another room until the storm passes

All of these answers are correct Fire prevention is the most important reason to have a lightning protection system for your amateur radio station. GET OFF THE AIR DURING SEVERE STORMS!! Visual LEVEL1.53 Lightning Visual LEVEL1.54 RF Safety Ensure that all stations comply

With hand-held transceivers, No person should be near any Don't work on antennas that with the FCC requirements for maximum permissible exposure to RF radiation. transmitting antenna while it is in use. Make certain that the RF amplifiers with the covers removed.

have RF power applied. Don't stand or sit close to a radiation is confined to the antennas' radiating elements. Don't operate high-power keep the antenna away from your head and use the lowest power possible. power supply when the ac power is on. Never look into a waveguide or

directive UHF/SHF antenna when power may be applied. Visual LEVEL1.55 RF Safety Even though hand-held radios are exempt from RF exposure limits, minimum power should be used with a hand-held to minimize RF exposure to the operator's head (eyes) A mobile transceiver with roof mounted antenna would have better shielding for the vehicle occupants than using a hand-held transceiver in a vehicle Visual LEVEL1.56 Equipment -- Leaving Yours Behind?

You are exhausted, and ready to head for home, but the emcomm operation is far from over. You brought along a complete station, and when you leave, the next operator is not nearly as well equipped. Should you leave your equipment behind for the next operator? Visual LEVEL1.57 Equipment -- Leaving Yours Behind? No one can, or should, tell you to leave your equipment behind If you feel comfortable that someone you know

and trust will look after your gear, you may choose to leave some or all of it behind Be sure every piece is marked with at least your name and call sign Do not leave behind anything the next operator does not truly need You still have the ultimate responsibility for its operation and safety Visual LEVEL1.58 Equipment -- Leaving Yours Behind? Emergency stations are difficult places to control and monitor. If your equipment is stolen, lost, or damaged, you should not hold anyone responsible but yourself.

Conversely, if someone leaves their equipment in your care, treat and protect it better than you would your own, and be sure it is returned safely to its owner. Visual LEVEL1.59 Accepting Specialized Assignments You may be asked to handle other assignments for the served agency that may or may not include communicating At one time, most emcomm groups had strict policies against doing other tasks This is still true of some At this time, ACS & MST do not have a written policy

Today, most emcomm groups will permit their members to be cross-trained for, and perform, a variety of servedagency skills that also include communicating ACS & MST do support this Visual LEVEL1.60 Accepting Specialized Assignments Visual LEVEL1.61 Lesson 16 Activities 1. Develop a set of "rules" to help a new emcomm group member deal with stress during an emergency. 2. Develop a list of at least five possible served agency jobs that would also require your communication skills.

3. Develop five safety rules pertaining to generators and electrical lines in and near a radio room. Visual LEVEL1.62 Lesson 16 Questions 1. Which of the following will NOT limit VHF simplex range? A. Terrain B. Output Power C. Antenna Gain D. Digipeaters Visual LEVEL1.63 Lesson 16 Questions 2. Which of the following actions will NOT improve

simplex reception? A. Increase the antenna height. B. Switch to a (lower-gain) non-directional antenna. C. Increase transmitter output power at both stations. D. Move the antenna away from obstructions. Visual LEVEL1.64 Lesson 16 Questions 3. Which of the following is true about a simplex repeater? A. The FCC rules do not permit unattended operation of simplex repeaters. B. They work best in the "cross band repeater" mode.

C. They require the use of two radios. D. Is the same as a "human repeater." Visual LEVEL1.65 Lesson 16 Questions 4. Which of the following is NOT an appropriate served agency assignment for an emcomm volunteer? A. Field damage assessment and reporting. B. Driving a supply delivery vehicle. C. Typing inventory lists and filing memos. D. Gathering weather data and reporting conditions. Visual LEVEL1.66

Lesson 16 Questions 5. Which of the following is a good means of dealing with stress during an emcomm event? A. Take every comment personally. B. Pay no attention to other team members; let them handle their own problems. C. To reduce personal stress, insist on working more than your own shift. D. Prioritize your actions - the most important and time sensitive ones come first. Visual LEVEL1.67 Lesson 16 References For information about ARRL Public Service Communications, please see The Public Service Communications Manual:

For specific information on ARES, see the ARRL ARES Field Resources Manual (.pdf file) Visual LEVEL1.68 Lesson 17 - Personal Safety, Survival, and Health Considerations Visual LEVEL1.69 Home and Family First Visual LEVEL1.70 Home and Family First Before leaving on an assignment, make all

necessary arrangements for the security, safety, and general well being of your home and family. Family members, and perhaps friends or neighbors, should know: Where you are going When you plan to return How to get a message to you in an emergency Visual LEVEL1.71 Home and Family First If you live in the disaster area or in the potential path of a storm Consider moving your family to a safe location before beginning your volunteer duties Take whatever steps you can to protect your own property

from damage or looting Let a neighbor or even local police know where you are going, when you plan to return, and how to reach you or your family members in an emergency Visual LEVEL1.72 Create Home & Family Checklist House

Board up windows if you are in a storm's path Put lawn furniture and loose objects indoors if high winds are likely Move valuables to upper levels if flooding is possible Heating fuel tanks should be filled Drain pipes if below freezing temperatures and power loss are possible Shut off power and gas if practical and if structural damage is possible Visual LEVEL1.73 Create Home & Family Checklist Family

Safe place to stay if needed, preferably with friends or relatives Reliable transportation, with fuel tank filled Adequate cash money for regular needs and emergencies (not ATM or credit cards) House, auto, life, and health insurance information to take along if evacuated Access to important legal documents such as wills, property deeds, etc. Emergency food and water supply. AM/FM radio and extra batteries Visual LEVEL1.74

Create Home & Family Checklist Family Flashlight and extra batteries, bulbs Generator, fuel and safe operating knowledge Adequate supply of prescription medications on hand List of emergency phone numbers

Pet supplies and arrangements (shelters will not take pets) List of people to call for assistance Maps and emergency escape routes A way to contact each other A plan for reuniting later Visual LEVEL1.75 Vehicle & Family Safety Checklist Familiarity with school and Warm clothes in trunk daycare plans Chains in trunk

Alternative shelter plans Full gas tank Alternative transportation arrangements Sand/shovel in trunk Window ice scraper Identified snow routes Flares, flashlight in trunk Bus timetables

Antifreeze Visual LEVEL1.76 Should you leave at all? There are times when your family may need you as much or more than your emcomm group If there is ever any doubt, your decision must be to stay with your family You should discuss, and come to an agreement with your spouse well before any disaster, in order to avoid any last minute problems Alternatively, have your spouse get an Amateur Radio license and accompany you on your deployment Visual LEVEL1.77

You First -- The Mission Second You will need to continue to take care of yourself. If you become over-tired, ill, or weak, you cannot do your job properly. If you do not take care of personal cleanliness, you could become unpleasant to be around. Whenever possible, each station should have at least two operators on duty so that one can take a break for

sleep, food and personal hygiene. If that is not possible, work out a schedule with the emcomm managers or your NCS to take periodic "offduty" breaks. Visual LEVEL1.78 Safety - Everyones Responsibility Personal safety Everyone is responsible for their own safety. Know your own limitations. Do not undertake any activity for which you feel is unsafe or violates this policy Ask for help Do not hesitate to ask for help and/or advice from others.

Safety briefings All personnel are required to attend and contribute to safety briefings Personal awareness Everyone is responsible for reading and understanding this safety policy and carrying out their duties in compliance with the policy guidelines Safety issues Everyone is responsible for the safety of the operation.

If you see something that violates the provisions of the safety policy, you are obligated to call it to the attention of the Safety Officer or the Incident Commander In the event that the IC or the Safety Officer is not available, each individual is authorized to halt operations which violate these guidelines. Visual LEVEL1.79 General Safety Checklist A Safety Officer is assigned to all field operations. A contact list including local fire, police and security is maintained by The Safety Officer. All field operations have a plan. All personnel know their job assignment and understand the plan. Crew is adequate for the job; no less and no more

than is necessary. Crew with specific First Aid and CPR training is identified by Safety Officer. Visual LEVEL1.80 Know Your Routes! Visual LEVEL1.81 Food Most people need at least 2000 calories a day to function well Experienced emcomm managers and served agency personnel will usually be aware of this issue and take

steps to see that their volunteer's needs are met High calorie and high protein snacks will help keep you going But you will also need food that is more substantial Bring along some freeze-dried camping food, a small pot, and a camp stove with fuel, or some self-heating military style "Meal, Ready to Eat" (MRE) packages Visual LEVEL1.82 Water You will need at least two or three liters of water

each day, just for drinking, more for other purposes Most disaster preparedness checklists suggest at least one gallon per person, per day Many camping supply stores offer a range of water filters and purification tablets that can help make local water supplies safer However, they all have limitations you should be aware of Visual LEVEL1.83 Water Filters Filters may or may not remove all potentially harmful organisms or discoloration Those with smaller filter pores (.3 microns is a very tight filter) will remove more foreign matter, but will also clog more quickly

Iodine-saturated filters will kill or remove most harmful germs and bacteria, but are more expensive and impart a faint taste of iodine to the water Most filters will remove Giardia cysts All water filters require care in their use to avoid crosscontamination of purified water with dirty water Visual LEVEL1.84 Water Filters Visual LEVEL1.85 Water Purification Tablets Purification tablets, such as Halazone, have a limited shelf life that varies with the type, and give the water an unpleasant taste

Tablets will do nothing for particulate (dirt) or discoloration in the water Be sure to read and understand the information that comes with any water purification device or tablet before purchasing or using it Visual LEVEL1.86 Water Purification with Bleach FDA says you can use plain Clorox brand laundry bleach (no perfumes, etc) After filtering out any particulate by pouring it through several layers of densely woven cloth, put sixteen drops of

Clorox in a gallon of water, mix well, and allow it to sit for thirty minutes If it still smells slightly of chlorine, you can use it. If not, stir in sixteen more drops and wait another half hour. If it still does not smell of chlorine, discard the water and find a new supply It will not taste great, nor will the chlorine bleach kill cysts like Giardia, but it may be enough Visual LEVEL1.87 Water Purification Last Resort If you have no other means, boiling for at least five minutes will kill any bacteria and other organisms, but will not remove any particulate

matter or discoloration Boiling will leave water with a "flat" taste that can be improved by pouring it back and forth between two containers several times to reintroduce some oxygen Visual LEVEL1.88 Using a Solar Still to Get Water Visual LEVEL1.89 Sleep Get at least six continuous hours of sleep in every

twenty-four hour period Or four continuous hours and several shorter naps Soft foam earplugs and a black eye mask to ensure that light and noise around you are not a problem Visual LEVEL1.90 Personal Hygiene Essentials:

Toothpaste and toothbrush Comb Deodorant If possible, bring Bar of soap or waterless hand cleaner Small towel and washcloth Few extra shirts Visual LEVEL1.91 Safety in an Unsafe Situation

Natural disasters can bring Flying or falling debris High or fast moving water Fire Explosions Building collapse Polluted water

Disease Toxic chemicals A variety of other dangers You should always be aware of your surroundings and the dangers they hold Visual LEVEL1.92 Clothing Depending on the weather, your gear might include: Hard hat Rain gear

Warm non-cotton layers Work gloves Waterproof boots. Always bring several pairs of non-cotton socks and change them often to keep your feet clean and dry. Create seasonal clothing lists suitable for your climate and the types of disasters you might encounter. Visual LEVEL1.93 Personal Safety Checklist Sturdy footwear is worn by all active duty personnel. Safety glasses or goggles are

used when cutting wire, soldering or working around machinery. Respirators, dust masks or bandanas are available at fires, floods, earthquakes OSHA approved hard-hats are worn by all ground crew for tower erection operations. NO EXCEPTIONS! Climbing helmets are worn during tower climbing operations.

Visual LEVEL1.94 Avoid Dangerous Areas Industrial buildings or facilities may contain toxic chemicals, which can be released in a disaster Hospitals Dams can break, Bridges can wash out Buildings can collapse Areas can become inaccessible due to flooding, landslides, collapsed structures, advancing fires, or storm surges If you can avoid being in harm's way,

you can also prevent yourself from becoming part of the problem rather than part of the solution Visual LEVEL1.95 If You Are Trapped or Isolated Be prepared to help others find or rescue you Let others know where you are going if you must travel anywhere, even within a "safe" building Try not to travel alone in dangerous conditions-bring a "buddy" Visual LEVEL1.96

Carry Signaling Devices Satellite Personal Tracker SPOT sends your exact GPS coordinates and selected messages over commercial satellites to tell others of your location and status SPOT will acquire its exact coordinates from the GPS network, and send that location

along with a distress message to a GEOS International Emergency Response Center every five minutes until cancelled The Emergency Response Center notifies the appropriate emergency responders based on your location and personal information which may include local police, highway patrol, the Coast Guard, our countrys embassy or consulate, or other emergency response or search and rescue teams as well as notifying your emergency contact person(s) about the receipt of a distress signal Send and save your location and allow contacts to track your progress using Google Maps.

Visual LEVEL1.97 Google Latitude With Google Latitude: See where your friends are and what they are up to Quickly contact them with SMS, IM, or a

phone call Control what your location is and who gets to see it Visual LEVEL1.98 From a mobile phone Shelter In most cases, you will not need your own shelter for operating or sleeping You may be able to stay or work in the emergency operations center, evacuation shelter, or even your own vehicle In some cases a tent, camp trailer, motor home, or other suitable shelter may be necessary

Visual LEVEL1.99 Tents Pick a tent equipped to withstand the harshest conditions you might encounter Rated for high winds Waterproof Full-coverage rain fly Waterproof bottom Use a tarp, ground cloth or footprint to extend the life of a tent's floor Resources: Visual LEVEL1.100 Medical Considerations Discuss any medical conditions with your physician ahead of time Potentially interfere with your ability to do your job Diabetic You will need to avoid going for long periods without proper food or medication, and stress may affect your blood sugar level

Heart May need to avoid stressful situations Visual LEVEL1.101 Medical Considerations Have an adequate supply of appropriate medications on hand Have a copy of any prescriptions Let your emcomm manager and any work partners know of your condition so that they can take appropriate actions if something goes wrong

Visual LEVEL1.102 Medical Considerations Keep a copy of any special medical information and emergency phone numbers in your wallet at all times Wear any medical ID jewelry you have Visual LEVEL1.103 Protect Your Eyes and Sight If you wear eyeglasses or If you have any doubts,

Contact lenses Bringing a copy of your lens contact lenses, bring at least one spare pair Bring more than enough changes to avoid running out May want to switch to glasses to avoid having

to deal with lens removal and cleaning under field conditions consult your eye doctor ahead of time prescription along may also be a good idea Especially if you are likely to be some distance from home for a while Visual LEVEL1.104 Protect Your Eyes and Sight Sunglasses

Sunglasses that offer the Fatigue Possibly eye damage Good quality UV blocking sunglasses Snow blindness" Prolonged periods of exposure where there is snow/sand can cause the

retina to be burned following are frequently recommended: 99-100% UV absorption Polycarbonate or CR-39 lens (lighter, more comfortable than glass) 5-10% visible light transmittance Large lenses that fit close to the face Wraparound or sideshielded to prevent incidental light exposure Visual LEVEL1.105

Sample Personal Survival & Comfort Needs Checklist Suitable size backpack or duffel bag for clothing and personal gear Plastic storage tub for food, cooking gear Toilet kit -- soap, comb, deodorant, shampoo, toothbrush, toothpaste Toilet paper in zipper-lock

freezer bag Small towel and washcloth Lip balm Facial tissues Sunscreen Insect repellent Prescription medications (1 week supply) Copies of medication and eyeglass/contact lens

prescriptions Spare eyeglasses or contact lenses and supplies Hand lotion for dry skin Small first aid kit Non-prescription medications, including painkiller, antacids, anti-diarrheal, etc. Visual LEVEL1.106 Sample Personal Survival & Comfort Needs Checklist Extra basic clothing -- shirts,

socks, underwear Gloves, for protection or warmth Pocket flashlight Folding pocket knife Sleeping bag, closed-cell foam pad or air mattress, pillow Ear plugs (soft foam type in sealed package) Black eye mask Outer clothing for season and conditions (rain gear, parka, hat,

face mask, etc) Hard hat Reflective vest, hat Travel alarm clock Chemical light sticks

Police or signal whistle Dust masks Phone/email/address list for family, friends, neighbors, physician, pharmacy Emergency contact/medical information card in your wallet Spare car and house keys High energy or high protein snacks Food -- Freeze-dried or MREs Visual LEVEL1.107 Sample Personal Survival & Comfort Needs Checklist Coffee, tea, drink mixes

Plate or bowl, knife, fork and spoon, insulated mug Camp stove, small pot, fuel and matches Battery or other lantern Water, in heavy plastic jugs Water purification filter or tablets Magnetic compass, maps Duct tape, parachute cord

Consider packing individual items or kits in zipper-lock freezer bags to keep the contents dry, clean, and neat Visual LEVEL1.108 Disaster Psychology Visual LEVEL1.109 Possible Psychological Symptoms

Irritability, anger Self-blame, blaming others Isolation, withdrawal Fear of recurrence Feeling stunned, numb, or overwhelmed Feeling helpless Mood swings Sadness, depression, grief Denial

Concentration, memory problems Relationship conflicts/marital discord Visual LEVEL1.110 Possible Physiological Symptoms Loss of appetite Headaches, chest pain Diarrhea, stomach pain, nausea Hyperactivity Increase in alcohol or drug consumption Nightmares Inability to sleep Fatigue, low energy Visual LEVEL1.111 Reducing Stress

Get enough sleep. Exercise. Eat a balanced diet. Balance work, play, and rest. Allow yourself to receive as well as give. Remember that your identity is broader than that of a helper. Connect with others. Use spiritual resources. Visual LEVEL1.112 Community Emergency Response Team Helps train people to be better prepared to respond to emergency situations in their

communities CERT members can give critical support to first responders, provide immediate assistance to victims, and organize spontaneous volunteers at a disaster site CERT members can also help with non-emergency projects that help improve the safety of the community

Visual LEVEL1.113 Citizen Corps Citizen Corps asks you to embrace the personal responsibility to be prepared; to get training in first aid and emergency skills; and to volunteer to support local emergency responders, disaster relief, and community safety Visual LEVEL1.114

National Voluntary Organizations Active in Disaster (NVOAD) Coalition of 49 major national nonprofit and faith-based organizations with committed missions to domestic disasterrelated services Mission is to foster more effective service to people affected by disasters Formed after Hurricane Camille In the aftermath of this disaster,

the voluntary organizations who wanted to help victims realized they didn't know very much about each other, and certainly weren't very well coordinated Visual LEVEL1.115 C.E.R.T. Unit 1: Disaster Preparedness Unit 2: Fire Safety

Unit 3: Disaster Medical OperationsPart 1 Unit 4: Disaster Medical OperationsPart 2 Unit 5: Light Search and Rescue Operations Unit 6: CERT Organization

Unit 7: Disaster Psychology Unit 8: Terrorism and CERT Unit 9: Course Review and Disaster Simulation Visual LEVEL1.116 C.E.R.T. Visual LEVEL1.117

C.E.R.T. in Western Washington Seattle does not teach CERT Seattle program is SNAP (Seattle Neighborhoods Actively Prepare) Some other Western Washington communities have active CERT programs. For example: Redmond Sammamish Federal Way Vashon Island Woodinville Issaquah Carnation / Duvall

Snohomish County University of Washington Visual LEVEL1.118 C.E.R.T. Communications Treatment Areas Immediate Incident Site Command Post Delayed Triage Communications

Morgue Transportation Visual LEVEL1.119 C.E.R.T. Communications Example

FRS1 FRS2 FRS3 FRS4 FRS5 FRS6 FRS7 FRS8 FRS9- 14 Neighborhood Watch to Responders CERT Team Leaders to Command Post CERT Planning Section CERT Logistics Section CERT Admin Section CERT Team Leader to Public Safety Responders Safety Officer Rapid Intervention Team

CERT Ops Inter-Team Primary Working Channel CERT Intra-team working channels 500mw Max. Use of the Interstitial Simplex Channels 1 through 7 with transmitter output greater than 500mw requires GMRS license and Part 95 Type Accepted radio such as the ICOM F21GM. Visual LEVEL1.120 C.E.R.T. & Amateur Radio During a response, CERTs will have a variety of communications requirements Some of the communications required of all CERTs during emergencies include: Intra-team communications, especially during search and rescue operations Inter-team communications required to communicate logistics, request assistance, and provide status Group Leaders to CERT Team Leader CERT Team Leader to first responders (at the Incident Command Post)

CERTs should consider two-way radios for: Intra-squad and inter-squad communications Each team should be assigned a different channel or frequency Section chiefs (Operations, Logistics, Planning, and Administration) should be assigned a separate channel or frequency to communicate with each other and with the Team Leader Communications with first responders A separate frequency should be assigned to these communications. RACES or ARES organizations may wish to incorporate a radio operator to communicate between the CERT Team Leader (Command Post) and the Incident Command or Emergency Operations Center (EOC) Visual LEVEL1.121 C.E.R.T. Communications Plan Example Training Example CERT Communications Plan

Communications Plan ICS 205 1. Incident Name 2. Date / Time Prepared 3. Operational Period Date / Time 4. Amateur Radio (ARS) and General Mobile Radio Service (GMRS)Channel Utilization Radio Type/ Cache Channel ID

Function Frequency / Tone VHF-2m VHF-2m VHF-2m VHF-2m VHF-2m VHF-2m VHF-2m UHF-GMRS Ham 1 Ham 2

Ham 3 Ham 4 Ham 5 Ham 6 Ham 7 REACT1 FRS1 147.495 147.525 146.565 146.595 146.415 146.79146.91462.675+ (141.3) 462.5625

Requires Amateur Radio Lic. Requires Amateur Radio Lic. Requires Amateur Radio Lic. Requires Amateur Radio Lic. Requires Amateur Radio Lic. Requires Amateur Radio Lic. Requires Amateur Radio Lic. Requires GMRS Lic. UHF-GMRS UHF-GMRS UHF-GMRS UHF-GMRS UHF-GMRS UHF-GMRS UHF-GMRS UHF- FRS

FRS2 FRS3 FRS4 FRS5 FRS6 FRS7 FRS 8 HAM Radio - NE Sector HAM Radio - NW Sector HAM Radio - SW Sector HAM Radio -SE Sector Ham Radio Mutual Aid Fairfax Ham Repeater Tysons Ham Repeater NoVA REACT

GMRS Repeater Neighborhood Watch To Responders Team Leaders to Command CERT Planning CERT Logistics CERT Admin Public Safety Coordination Safety Officer-EMERGENCY Inter-Team Coordination 462.5875 462.6125 462.6375 462.6625 462.6825 462.7125

467.5625 *Max 5w w/GMRS Lic. *Max 5w w/GMRS Lic. *Max 5w w/GMRS Lic. *Max 5w w/GMRS Lic. *Max 5w w/GMRS Lic. *Max 5w w/GMRS Lic. FRS only 500mw CERT Operations CERT Operations CERT Operations CERT Operations CERT Operations CERT Operations

467.5875 467.6125 467.6375 467.6625 467.6875 467.7125 UHF FRS FRS 9 UHF FRS FRS10 UHF FRS FRS 11 UHF FRS FRS12 UHF- FRS FRS 13 UHF - FRS FRS 14 Info. Remarks

*Max 5w w/GMRS Lic. RIT No GMRS No GMRS No GMRS No GMRS No GMRS No GMRS No GMRS FRS only 500mw FRS only 500mw FRS only 500mw FRS only 500mw

FRS only 500mw FRS only 500mw *Use of the GMRS interstitial simplex channels at 5 watts requires a GMRS license and an FCC Part 95 Type Accepted Radio. ICOM F21GM is suggested for this purpose. 5. Prepared by ( Communications Unit Leader, (COML) Unit Leader Type III) Name____________________________________ FCC Call sign____________ Visual LEVEL1.122 C.E.R.T. Logs FAIRFAX COUNTY CERT COMMUNICATIONS LOG INCIDENT # FOR OPERATIONAL PERIOD #


TO SUBJECT OR TASK: ASSIGNED TO: ICS 309 REV 01OCT2007 de KE4SKY Visual LEVEL1.123 Lesson 17 Activities 1. Prepare a disaster preparedness checklist specifically for your home and family. 2. Prepare a personal-needs checklist for yourself. 3. What are two major disaster threats in your

area? For each threat, list five actions you would take as a precaution to protect your home and family. Visual LEVEL1.124 Lesson 17 Questions 1. Which of the following statements concerning water purification is FALSE? A. Boiling water for a full 5 minutes will kill most harmful bacteria. B. Boiling water to purify it can leave it with a flat taste. C. Filters may or may not remove harmful bacteria. D. Purification tablets will remove bacteria and particulate matter (dirt).

Visual LEVEL1.125 Lesson 17 Questions 2. Which of the following is true about using chlorine to purify water? A. It is best to use four to six drops of chlorine per gallon of water. B. Adding the proper amount of chlorine to water will improve the taste. C. Adding the proper amount of chlorine to water will kill cysts like Giardia. D. It is best to use 16 drops of plain chlorine per gallon of water. Note: Answer D in the book has an incorrect answer of two to four drops instead of 16 drops. If this question is on the test, it might have the same typo. Visual LEVEL1.126

Lesson 17 Questions 3. Which of the following is true about the personal gear you bring to a long-term incident? A. Include several pairs of warm cotton socks. B. Lightweight summer clothing is all you will ever need. C. Keep spare eyeglasses or safety glasses/ goggles in a hard-shell, felt-lined storage case. D. As a volunteer communicator, you will need to bring specialized protective clothing. Visual LEVEL1.127 Lesson 17 Questions 4. Many disaster assignments are in unsafe places.

Which of the following is true about such locations? A. Always plan an escape route from buildings and hazardous areas. B. Always plan more than one escape route from buildings and hazardous area. C. The only dangers that you need be concerned with in any location are fire, flood, and falling debris. D. Dams, bridges and buildings can generally be thought of as "safe zones." Visual LEVEL1.128 Lesson 17 Questions 5. Which of the following statements about safety and survival is true? A. The mission takes priority over everything else.

B. A person requires at least four gallons of water per day just for drinking. C. If caffeine keeps you awake, stop drinking caffeinated beverages at least ten minutes before going to bed. D. Your personal safety and well-being are a higher priority than the mission. Note: The book indicates that Answer B is the correct answer. However, we believe that Answer D is the more appropriate response. Visual LEVEL1.129 Lesson 17 Questions 6. Which of the following best defines an MRE package? A. Mainly Radio Equipment. B. Mostly Random Equipment.

C. Meals, Ready to Eat. D. Meals, Rarely Eaten. Visual LEVEL1.130 Lesson 17 References FEMA Disaster Safety Information: FEMA Disaster Preparedness for kids: American Red Cross -- Disaster Safety:

Food: Water: ppl.html North Carolina Cooperative Extension Service food safety & disaster recovery: Institute for Home and Business Safety: Univ. of Florida -- Disaster safety tips: Virginia Tech -- Farm preparedness: Visual LEVEL1.131 Lesson 18 - Alternate Communication Methods

Visual LEVEL1.132 Alternate Communications Amateur radio may not always be the only or best radio service for the job There are dire situations in which individuals are forced to summon help by any means available Occasionally, we find that the tasks within a disaster exceed the limits of the manpower provided by the amateur community

Sometimes it is better to hand an official a radio he can use to stay in contact with the ARES team on site, and not saddle him or her with a ham radio shadow. Particularly true for officials who must regularly deal with sensitive issues Other voluntary agencies may use these radio services in their own operations Legal Considerations Visual LEVEL1.133 Licenses Some radio services require licenses, and others do not

In a true emergency as defined by the FCC, this may not be a problem FCC rules give everyone special permission to use "any means necessary" to communicate in order to protect life and property But only when no other normal means of communication is possible Visual LEVEL1.134 Licenses If your group is planning to use licensed radios, obtain your license well before any emergency and keep it current If you own a radio, but no license, a judge could claim pre-meditation if you use it and

disturb licensed users Visual LEVEL1.135 Can I Modify My Radio? NO -- you cannot modify your radio and call for help on the local police frequency the next time you see a car crash on the highway Law enforcement agencies are not bound by the FCCs rules. Hams who have called for "help" on police frequencies have been convicted of "interfering with a police agency" under state and local laws, even though the FCC had taken no enforcement action. Visual LEVEL1.136

Modified Amateur Radios Easy to modify many VHF and UHF Amateur radios for operation in nearby public service and business bands Not legal to do so for regular "emergency" use Radios must be "Type Accepted" by the FCC Amateur radios are not Visual LEVEL1.137 Citizens' Band (CB) Radio No licensing is required, and tactical or self-assigned identifiers are acceptable

A recommended method promoted by the FCC is the letter "K, followed by the user's first and last initials, followed by your zip code KBD98112 If you had a valid Class D License before the mid 1980s, you may continue to use your old CB call sign DO NOT USE YOUR AMATEUR CALL SIGN Visual LEVEL1.138 CB Technical Information 11-meter band

Effective range averages 40 designated channels from 26.965 to 27.405 MHz Maximum output power of four watts between two and eight miles (mobile-mobile) Depending on antennas, terrain and propagation up to 25 miles (base-mobile) SSB can significantly increase

Amplitude modulation (AM) range Channel 9 is reserved for emergency and motorist assistance traffic only Single side band (SSB) FCC rules permit communication to a maximum of 250 km (155.3 miles) Visual LEVEL1.139 Multi-Use Radio Service (MURS) Personal and business operation

Primarily intended for portable operation 151.820 151.880 151.940 154.570 154.600 frequencies is limited to 11.25 kHz, and 20 kHz for the last two

Frequency stability must be at Maximum power of two watts MURS frequencies: Bandwidth on the first three least 5 ppm Antenna height is limited to 60 feet above ground No licenses are issued for this service Visual LEVEL1.140

Family Radio Service (FRS) Designed for short-range personal communications Good news Almost everyone owns one or more of these handy radios Bad news Channels in some areas are crowded and undisciplined, making them less useful for emergency communications Visual LEVEL1.141

FRS Technical Information 14 available UHF channels 8 different CTCSS codes to limit background chatter and noise Output power is from 100 to 500 mw REACT recommends the use of FRS channel 1 (462.5625 MHz) with no CTCSS tone as an emergency calling channel First 7 FRS channels are shared with the General Mobile Radio Service (GMRS)

Chances of distress call being heard on either service is greatly increased on these seven common channels Many FRS radio are offered as combination FRS/GMRS radios with up to two watts output on the GMRS channels License required Visual LEVEL1.142 General Mobile Radio Service (GMRS) 15 UHF frequencies

between 462.5625 and 462.7250 MHz Eight are paired with matching repeater inputs five MHz higher 7 interstitial channels are shared with FRS Power is limited to 50 watts Except on interstitial channels, 5 watts There is no frequency coordination

Users must cooperate locally to effectively use channels CTCSS codes are the same as for FRS FM voice operation is permitted Digital modes and phone patches are not 462.675 MHz is recognized for emergency and travel information use Monitored by many REACT teams nationwide Visual LEVEL1.143

GMRS GMRS requires a license Many FRS radios include GMRS You should have a license for these radios! If you operate a radio under the rules that apply to GMRS, you must have a GMRS license. GMRS radios generally transmit at higher power levels (1 to 5 watts is

typical) and may have detachable antennas. The current fee for a new GMRS license is $80. The manual that comes with the radio, or the label placed on it by the manufacturer, should indicate the service the unit is certified for. Visual LEVEL1.144 Public Safety Radio There are instances where the use of police and fire radio

frequencies is possible Agency itself might allow and train you for such use Individual officer may ask you to use his radio to call for help when he cannot Keep your transmissions short and to the point Do not tie up the channel with long explanations, and cease transmitting if they tell you to Visual LEVEL1.145 Cellular and PCS Phones In a widespread disaster situation, these phone systems can quickly become overloaded A message is too sensitive to send via any two-way radio, try your cell phone

Cellular and PCS phone transmissions, especially digital, are considerably more secure In addition, it is possible to send low-speed data or fax transmissions over the cellular network Visual LEVEL1.146 Marine Radio FM marine radios operate on internationally allocated channels in the 160 MHz band HF SSB radios operate on a variety of ITU channels between 2 and 30 MHz FM stations for vessels in US waters do not require a license Operation on the HF channels does require a license Channel 16 Distress Channel

If you hear a vessel in distress whose calls are going unanswered by the Coast Guard, you may legally answer them from an unlicensed land-based station under the FCCs emergency communications rules Visual LEVEL1.147 Aviation Radio Visual LEVEL1.148 Aviation Radio AM radios operating in the 108-136 MHz band FCC licenses are required for all aircraft stations

operating internationally, but not within the US Emergency locator transmitters (ELTs) Automatic devices that transmit a distress signal on 121.5 (civilian distress channel) and 243.0 MHz (military counterpart) Also used for marine Emergency Position Indicating Radio Beacons (EPIRB) and the new land-based Personal Radio Beacons (PRB) Visual LEVEL1.149 Aviation Radio

The United States airspace is divided into 21 centers Each center is divided into sectors Also within each center are portions of airspace, about 50 miles (80.5 km) in diameter, called TRACON (Terminal Radar Approach CONtrol) airspaces Within each TRACON airspace are a number of airports, each of which has its own airspace with a 5-mile (8-km) radius

Visual LEVEL1.150 Aviation Radio SEATTLE GROUND: 118.35 WEST 121.7 EAST SEATTLE TOWER: 119.9 EAST 120.95 WEST SEATTLE APPROACH: 119.2(076-160 RY 16) 119.2(341-075)

120.1(199-300) 120.4(301-340 RY 34) 125.6 ARRIVAL WEST 125.9(076-160 RWY 34) 125.9(301-340 RWY 16) 126.5(161-198) SEATTLE DEPARTURE:

119.2(076-160 RY 16) 119.2(341-075) 120.1(199-300) 120.4(301-340 RY 34) 125.6 ARRIVAL WEST 125.9(076-160 RWY 34) 125.9(301-340 RWY 16) 126.5(161-198) Visual LEVEL1.151 Aviation Radio BOEING TOWER:

118.3(309-127) 120.6(128-308) Visual LEVEL1.152 EPIRBs and PRBs "406" EPIRBs operate on the 406 MHz frequency This is the EPIRB which takes the search out of search and rescue GPIRBs (Global Position Indicating Radio Beacon) combine the latest in GPS and 406MHz EPIRB (Electronic Position Indicating Radio Beacon) technology Built in GPS determines and broadcasts its own location

By international agreement, the original 121.5 MHz (civil) and 243 MHz (military) beacons are no longer be sensed by satellites starting in 2009 Visual LEVEL1.153 Landlines If they are still functioning, use the telephone and fax whenever the message might be too sensitive for radio Fax is also useful for sending long lists, and where accuracy is critical Do not tie up a radio frequency sending

a long list of supplies if a working fax or phone is available Visual LEVEL1.154 Couriers Sensitive or very lengthy message Fax and phone lines are out of service Hand delivery might be the best choice if travel is possible Acting as a courier does not eliminate the use of radio,

since couriers need to be dispatched from place to place Visual LEVEL1.155 Sample Emergency Network Visual LEVEL1.156 And Dont Forget Internet Email WebEOC Packet Visual LEVEL1.157

Scenario 18-1 You are driving on an Interstate highway in a rural area and you come upon an accident with a severely injured driver. You have a cell phone and a modified Amateur Radio which covers the local Fire Department frequencies. Question When is it legal to summon for help on the Fire Department frequency? Visual LEVEL1.158 Scenario 18-2 You are the on duty NCS Operator and you have

been given an ICS-213 form with a page long handwritten message that needs to be sent to a local shelter. Operational in the EOC are Amateur Radio equipment, landline phones, facsimile machines, and PCs with email connectivity. What do you do? Visual LEVEL1.159 Scenario 18-3 You are the Amateur Radio Operator on duty at the Hospital. An EMT in the field needs additional instructions from a physician at the hospital. The physician does not have an Amateur Radio license.

What do you do? Visual LEVEL1.160 Lesson 18 Activity Develop a list of at least three potential uses for non-ham radios in public service or emergency communication efforts in your area. You may base this on past or potential events. Specify which alternate radio system(s) best meets the need of each situation on your list and explain why. Visual LEVEL1.161 Lesson 18 Questions 1. Which can you NOT use to identify your

transmissions on Citizens' Band radio? A. Your Amateur call, if you were licensed when 11-meters was an Amateur allocation. B. With your old Class D call sign, if you had one. C. A self-assigned identifier. D. A tactical call sign. Visual LEVEL1.162 Lesson 18 Questions 2. Which is the best course of action for summoning help via CB? A. Use channel 1, since the lowest frequency has the longest ground-wave signal. B. Call at regular intervals on Channels 9 and

19 for a response. C. Call only on channel 9, since it is designated for assistance and emergencies. D. Say "Break-Break" or "MAYDAY" on any channel. Visual LEVEL1.163 Lesson 18 Questions 3. Which is NOT an advantage of using Family Radio Service (FRS) systems? A. They are readily available at low cost. B. Operation of FRS radios is simple and requires little training. C. There is no requirement for licensing to use FRS. D. Low transmitter power

Visual LEVEL1.164 Lesson 18 Questions 4. Who may currently license a GMRS system with the FCC? A. A privately owned business, for routine communications. B. An individual, for family and personal use. C. A charitable institution, for benevolent purposes. D. A local repeater club. Visual LEVEL1.165 Lesson 18 Questions 5. Which is NOT true of the MURS? A station license is not required.

B. Power output is limited to 2 watts C. Radios operate in the VHF band D. Data emissions are permitted A. Visual LEVEL1.166 Lesson 18 References Multiple Use Radio Service (MURS) rules Family Radio Service rules

General Mobile Radio Service (GMRS) rules Citizen's Band (CB) rules For a detailed discussion of the FCC Rules on Amateur Radio emergency communication, please see the ARRL FCC Rule Book, Chapter 5. Visual LEVEL1.167 Visual LEVEL1.168 Lesson 19 - What to Expect in LargeScale Disasters Visual LEVEL1.169 Onset: Critical Communication Requirements in a Disaster

Huge increase in the volume of traffic on public-safety radio channels, accompanied by prolonged waiting periods to gain access Equipment outages occur at key locations Messages are not handled in order of priority Urgent messages are often lost Need arises for agencies to communicate with one another Incompatible radio systems Unfamiliar or unattainable frequencies, names, terms, and procedures Visual LEVEL1.170

Onset: Critical Communication Requirements in a Disaster Large-scale situation Contact locations at distances beyond the range of a given radio or system (50 to 350 miles or more) Message reply delays are experienced Deferred decisions on crucial matters Message duplication Confusion Messages with widely differing priorities Visual LEVEL1.171

Different modes of communication Different modes of communication are required in addition to voice Volume data in printed form data modes, high-speed packet, and facsimile Morse code or PSK31 under difficult reception conditions Encoded data for extreme privacy Television--mobile, portable, aeronautical, and marine Telephone interconnections from/to radio systems Visual LEVEL1.172 Operational Problems Arise High-volume traffic circuits with no supply of message forms Using the only printed forms available that were designed for a

different, unrelated agency or function Attempting to decipher scribbling from untrained message writers; using scribes who cannot understand radio parlance or read through QRM Becoming inundated with traffic volume so heavy it results in confusion over which messages are to be sent, which were sent, which have been received for delivery, and which have been received to be filed for ready reference. Visual LEVEL1.173 What Happens in the First 72 Hours? Takes time to overcome the obstacles to placing fully

activated mutual aid resources into operation Greatest concentration of relief effort Generally found in the incorporated cities served by agencies with paid professionals Assuming their equipment, facilities and personnel remain operable Suburbs and isolated areas of a county Suffer from remoteness from fire departments, public works, law enforcement and the services of all other agencies Visual LEVEL1.174

What Happens in the First 72 Hours? The public is often isolated, unable to call for help or determine the nature and extent of the disaster Should they make plans to: "Wait it out." Prepare to evacuate. Actually evacuate with some possessions to a safe place Obtain physical aid for an impending catastrophe Offer aid to a relative, friend or neighbor

Lack of information results in further attempted use of the telephone when the system is already saturated Visual LEVEL1.175 What Happens in the First 72 Hours? The opportunity to call for help is often unavailable to most citizens during the first 72 hours Visual LEVEL1.176 What Happens in the First 72 Hours? Distorted public perceptions develop through misinformation

Broadcast stations (those still on the air) initially disseminate rumors in the absence of factual information People walk aimlessly seeking a route to family and friends Many, fearful of looting, remain in hazardous buildings, or return, as do shopkeepers, to salvage valuables As darkness falls, rumors of looting are generated some true Visual LEVEL1.177 What Happens in the First 72 Hours? Word circulates about shelter locations Some displaced persons stay at homes of friends, relatives or strangers Others are housed at public shelters into the fourth day,

still searching for family members elsewhere, and without communication Opportunity to notify concerned distant relatives is not afforded except via Amateur Radio and the American Red Cross Visual LEVEL1.178 What Happens in the First 72 Hours? Later, often too late, information trickles in about problem areas or cases that have been overlooked due to the lack of communication Some potential evacuees are overlooked Survival instincts prevail

Inter-agency communication is poor to non-existent At the end of 72 hours, the disaster area remains in virtual isolation except for helicopter service for known critical cases and official use Visual LEVEL1.179 What Happens in the First 72 Hours? Amateur Radio operators from neighboring counties and states offer to help but are often unable to cross the roadblocks established to limit access by sightseers and potential looters Disorganized local volunteers often lack essential skills and orientation

Costly mistakes are made and systems bog down Visual LEVEL1.180 What Happens in the First 72 Hours? The dead pose a serious health problem. Stress rises among the citizenry. Little overall assessment emerges in the first 72 hours about available emergency resources and relief supplies. Shortages are apparent and growing Travel continues to be difficult and slow Relief supplies trickle in to uncertain storage locations Visual LEVEL1.181 What Happens in the First 72 Hours?

Food and water shortages have become critical Normal water sources may have been cut off or contaminated Relief efforts are mounted when someone takes charge, makes a decision, and directs the efforts of others. The command and control process of directing requires communication - the ingredient in short supply in all disasters Visual LEVEL1.182 What Happens in the First 72 Hours? At critiques following a disaster, as always, the cry is heard: "Next time we must be better prepared!"

By the way, this lesson was written prior to Katrina What did we learn from the past??? Visual LEVEL1.183 What About After the Disaster? Visual LEVEL1.184 Critical Incident Stress Debriefing CISS is the adverse psychological and/or physiological reaction to a stressful incident Search and Rescue personnel are particularly susceptible to this due to the very nature of their job

Six phases: Introduction and a description Review of the factual material Sharing of initial thoughts/feelings Sharing of emotional reactions to the incident Instruction about normal stress reactions Review of the symptoms Closing and further needs assessment

Visual LEVEL1.185 Traumatic Crisis An event in which people experience or witness: Actual or potential death or injury to self or others. Serious injury. Destruction of homes, neighborhood, or valued possessions. Loss of contact with family/close relationships. Visual LEVEL1.186 Traumatic Stress Traumatic stress may affect: Cognitive functioning. Physical health. Interpersonal reactions.

Visual LEVEL1.187 Mediating Factors Prior experience with a similar event The intensity of the disruption in the survivors lives Individual feelings that there is no escape, which sets the stage for panic The emotional strength of the individual The length of time that has elapsed between the event occurrence and the present Visual LEVEL1.188 Stabilizing Individual Assess the survivors for injury and shock.

Get uninjured people involved in helping. Provide support by: Listening. Empathizing. Help survivors connect with natural support systems. Visual LEVEL1.189 Avoid Saying . . . I understand. Dont feel bad. Youre strong/Youll get through this. Dont cry. Its Gods will. It could be worse or At least you still have . . .

Visual LEVEL1.190 Lesson 19 Activity Make a list of the natural disasters most likely to occur in your home area, and order them from most to least likely. For the most likely disaster on your list, discuss the preparations made by local emergency communication groups to deal with a related communication emergency. Visual LEVEL1.191 Lesson 19 Questions 1. What is the first thing that happens after a disaster has occurred? A. The Federal Emergency Management Agency arrives

on the scene. B. The Red Cross and Salvation Army arrive with food and bedding for victims. C. Massive increase in the volume of traffic on publicsafety radio channels. D. The press provides up to date and accurate information to the public. Visual LEVEL1.192 Lesson 19 Questions 2. Which of the following statements is NOT true of interagency communication? A. Many agencies use incompatible radio systems. B. Many agencies are reluctant to use each other's radio system.

C. Agencies all use the same radio systems and frequencies. D. Amateur Radio can be used to link agencies. Visual LEVEL1.193 Lesson 19 Questions 3. In the first 72 hours of a disaster situation, where is the greatest concentration of relief effort to be found? A. Urban areas. B. Suburban areas. C. Rural areas. D. Outside the affected area. Visual LEVEL1.194

Lesson 19 Questions 4. Which organization handles health and welfare messages on behalf of the victims? A. ARES. B. RACES. C. National Weather Service. D. American Red Cross. Visual LEVEL1.195 Lesson 19 Questions 5. What is the usual situation in a disaster during the initial 72 hours? A. The disaster area remains in virtual isolation. B. The disaster is over and everybody can go home. C. A few victims still need assistance.

D. Communication systems are back to normal. Visual LEVEL1.196 Lesson 19 References ARRL Public Service Communications Manual For more information on the FCC Rules, please see The ARRL's FCC Rule Book, chapter 5 on providing emergency communications. For additional general information, please see The ARRL Operating Manual, chapter on emergency communications. See also the ARRL ARES Field Resources Manual.

For local information, or to learn more about ARES and NTS net operation in your area, contact your Section Manager (SM) (, your Section Emergency Coordinator (SEC) or District Emergency Coordinator (DEC). See also The ARRL Net Directory for a list of ARES and NTS nets operating in your area. Visual LEVEL1.197 Lesson 20 - Hazardous Materials Awareness Visual LEVEL1.198 Hazardous Materials HazMat

Any substances or materials, which if released in an uncontrolled manner (e.g., spilled), can be harmful to people, animals, crops, water systems, or other elements of the environment Amateur radio operators may encounter HazMat incidents, or to assist with emergency communications in such incidents Visual LEVEL1.199 Hazardous Materials . . . Corrode other materials Explode or are easily ignited React strongly with water

Are unstable when exposed to heat or shock Are toxic to humans, animals, or the environment Visual LEVEL1.200 HazMat Explosives Poisonous and infectious substances Gases Radioactive materials Flammable and combustible liquids Corrosives

Flammable solids or substances Visual LEVEL1.201 Sources of Hazardous Materials Chemical plants Service stations Hospitals Hazardous materials waste sites Transport vehicles Visual LEVEL1.202 Hazardous Materials Incident Preparedness Find out what could happen. Address the hazards in your emergency plan.

Practice and maintain your plan. Learn the warning and information system for your community. Visual LEVEL1.203 During a Hazardous Materials Incident Call for help immediately and let the experts handle the situation. Stay away from the incident site. If outside, stay upstream, uphill, and upwind. Do NOT be tempted to get just a little closer so that you can read placards or other items If in a motor vehicle, stop and find shelter. If asked to evacuate, do so immediately.

If requested, stay indoorsshelter in place. Visual LEVEL1.204 During a Hazardous Materials Incident If you are able to see from a safe position, look for: The four-digit number on a placard or orange panel The four-digit number preceded by the initials UN/NA on a shipping paper, package or drum The name of the material on the shipping papers, placard, or package Visual LEVEL1.205 Identifying Hazardous Materials in Transit Symbol

Symbol Chemical Number Name Chemical Class Chemical Class Visual LEVEL1.206 Identifying Hazardous Materials in Transit Orange Red &

White Blue Red White Yellow White Visual LEVEL1.207 Red Red &

White Yellow & White Black & White Identifying Stored Hazardous Materials Visual LEVEL1.208 Reporting a HazMat Incident When reporting a HazMat incident, include the following information: Identify yourself.

Give your current location and the location of the incident, i.e. street address or cross streets, road and mile marker, distance from nearest town, etc. Briefly describe what you see (from a distance), i.e. liquid spill, gaseous cloud, etc, and any placard numbers or other information you can safely see. If a gaseous cloud or liquid spill exists, give the direction the contaminant is flowing or moving. Give any pertinent weather or other

information you can observe from a safe distance that might help the experts in responding to the incident. Be concise. Visual LEVEL1.209 Reporting a HazMat Incident hazmat/library/erg Visual LEVEL1.210 Lesson 20 Activities Describe how you would handle the following situation: You are traveling through a rural area right behind a tornado, reporting damage and

casualties to the local fire and police agencies as you go. Cresting a hill, you see a tank trailer overturned on the road ahead. No one else is around. A variable wind is blowing the leaking fumes in several directions unpredictably. You cannot see the placards on the truck from where you are. Visual LEVEL1.211 Lesson 20 Questions 1. Which of the following BEST describes where you should be located when in the vicinity of a HazMat incident? A. Far away enough to ensure your safety. B. Downhill and downwind. C. Close enough to read the numbers on any

placards with your naked eyes. D. Alongside emergency responders wearing exposure suits. Visual LEVEL1.212 Lesson 20 Questions 2. Which federal agency is responsible for warning the public about hazardous materials containers and shippers? A. Federal Emergency Management Agency. B. Federal Response Plan. C. National Communications System. D. Department of Transportation. Visual LEVEL1.213

Lesson 20 Questions 3. Before transmitting in the area of a HazMat incident what should you always do? A. First identify the agents by reading the placard or container labels. B. Be far enough away so that no vapors or fumes are present. C. Wait to report the incident until police or fire officials have arrived. D. Take action to stop or contain any agents that might be leaking. Visual LEVEL1.214 Lesson 20 Questions 4. On the sides of transporting vehicles how are different classes of hazardous materials

identified? A. Placards. B. Four-digit numbers. C. Warning labels and/or icons. D. All of the answers are correct. Visual LEVEL1.215 Lesson 20 Questions 4. Which information will give responding authorities the most useful information? A. Placard color B. Icon types C. Warning labels D. Four-digit numbers NOTE: This is the old Question #4 from the previous version of the Level 1 book. This

question might still be on some of the tests. Visual LEVEL1.216 Lesson 20 Questions 5. Gasoline tankers filling the neighborhood gas station's underground tanks are identified with a placard bearing which of the following? A. 1203 B. 1993 C. 2003 D. 2706 Visual LEVEL1.217 Lesson 20 References Details of the placards and emergency response procedures can be

found in the comprehensive DOT Emergency Response Guidebook, copies of which may be available for your review at your local Emergency Management, police, sheriff or fire department. A copy is also available online at: You may also consult your Local Emergency Planning Committee (LEPC) or State Emergency Response Commission (SERC) concerning what role Amateur Radio might have in your local plan. For more information about hazardous materials in general, contact FEMA, Technological Hazards Division, Federal Center Plaza, 500 C St., SW, Washington, DC, 20472 (202) 646-2861. Additional related links:

Visual LEVEL1.218 Lesson 21 - Marine Communications Visual LEVEL1.219 Definitions Vessel: A general term for all craft capable of floating on water and larger than a rowboat. Ship: A general term for larger seagoing vessels of every kind. Boat: A term applied to smaller craft propelled by oars, sails or engines.

Marine: An adjective meaning related to or connected with the sea. Visual LEVEL1.220 Type of Marine Radio VHF-FM, (156 to 162 MHz) Effective range from ship to ship of 10 to 15 miles, and ship to shore of 20-30 miles Vessels that routinely travel outside this distance generally have MW/HF-SSB, satellite communications or both CW communication on MW/HF is no longer used No license is currently required for pleasure boats

operating on the FM channels in US territorial waters Visual LEVEL1.221 VHF-FM FCC limits VHF-FM marine radios to a maximum of 25 watts Radios are also required to be capable of 1-watt operation for short range and in-harbor use VHF and MW/HF marine radio use is restricted to vessels on the water The use of portables or mobiles to communicate with crew on shore is not allowed Marinas, marine towing services, and fish canneries may be licensed for limited base operations on certain

channels Visual LEVEL1.222 Channel Selection Marine FM frequencies have been assigned channel numbers Channel 16 has been designated worldwide as a distress and calling frequency All vessels are required to maintain a listening "watch" on FM 16 while underway FM 9 has been designated as an alternate calling frequency Visual LEVEL1.223 Frequencies for key marine VHF channels

156 FM .45 9 FM 157. 22 1 Coast Guard NOTAMS FM 156 FM 157. Calling/Distress 16 .8 23 15

Coast Guard FM 156 State/local gov't FM 156. 17 .85 shore sta. 68 425 Intership FM 156 18 .9 Commercial Intership FM 156. 69 475

Intership FM 157 21 .05 Coast Guard FM 157. 83 175 Coast Guard Auxillary Calling Visual LEVEL1.224

Restricted Channels Some channels are not for public use FM 83 is reserved for use by the Coast Guard Auxiliary FM 22 is for public communication with the Coast Guard, but may not be used by boaters unless specifically instructed to do so by the Coast Guard radio operator on FM 16 FM 22 is also used by the Coast Guard to broadcast "Notice To Mariners" messages (NOTAMS), after announcing them on FM 16. FM 6 is an Inter-Ship Safety channel, and is often used for search and rescue operations. List of all marine channels and their assigned uses can be seen at

Visual LEVEL1.225 Spoken Emergency Signals "MAYDAY MAYDAY" The highest priority urgency call. Vessel calling is threatened by grave or immediate danger and requires immediate assistance "PAN PAN" (pronounced "pawn-pawn") known as an "urgency" call Vessel calling has an urgent message concerning the safety of a vessel or person "SECURITE" (pronounced "securitay")

Official messages about the safety of navigation or important weather warnings "SILENCE" Declared by Coast Guard Only units involved in incident may transmit on frequency under order lifted by Coast Guard Visual LEVEL1.226 Incident Reporting Two types of incidents that hams may need to report

directly to the Coast Guard Vessels in distress Reported directly to the nearest Coast Guard station Oil or chemical spills into public waters Coast Guard's National Response Center at 1-800-4248802 NRC Internet Web site Visual LEVEL1.227 Distress Calls Listen first to see if the Coast Guard responds within a minute or two

If not, attempt to gather the following information: Position of the vessel involved Number of persons on board Nature of the distress Name of the vessel Call sign (if any) Length and type of vessel Visual LEVEL1.228

Color Any descriptive features number of masts, flying bridge, etc Weather conditions on scene On board emergency equipment: life raft, Emergency Position Indicating Radio Beacon (EPIRB) and class of EPIRB if possible Frequency being used to

communicate with the vessel Distress Calls Contact either 911 dispatch or the closest Coast Guard facility by phone In some cases, a local fire or police boat may be able to respond more quickly than the Coast Guard Identify yourself as an Amateur Radio operator relaying an emergency message Pass on all the information that you have gathered and assist as requested Provide your name and phone number or other means of contact so that responding local public safety agencies or the Coast Guard may reach you if needed

Visual LEVEL1.229 Routine Communication Calling a vessel on a marine channel is very similar to 2 meters If using channel 9, transmit the name of the vessel you want to talk with twice, followed by your stations name twice, and the channel designation. "Fishy Business, Fishy Business, this is Dream Boat, Dream Boat, Channel 9 Listen for at least 30 seconds before repeating the call Once you get an answer, direct the station to shift to a "working" channel "Fishy Business this is Dream Boat; shift to channel 69"

Visual LEVEL1.230 Routine Communication FCC rules require you to identify your vessel on each transmission, although some stations shift to a shortened call after the initial contact is established The use of 10 codes and "Q" signals is not permitted on marine VHF-FM Visual LEVEL1.231 MW/HF SSB Communications U.S Coast Guard maintains "guard" on 2182 kHz

Calling and distress frequency MW and HF maritime frequencies and assignments default.htm Many boaters carry HF amateur radio aboard. Amateur Radio Maritime Nets Visual LEVEL1.232 Puget Sound Vessel Traffic Services

Visual LEVEL1.233 VTS Mission: To enhance navigation, vessel safety and security, marine environmental protection, and promote safe and secure vessel movements by reducing the potential for recreational and commercial marine accidents/casualties and loss of life. This includes the safe, secure, and efficient flow of commerce via the Marine Transportation System. Visual LEVEL1.234 In a year, VTS Manages approx 220,000 transits

Assists in 150 Search & Rescue Cases Responds to 300 Vessel Casualties Collates information for 30 pollution incidents Assists in approx 200 Law Enforcement cases Intervenes in 55 situations to prevent marine accidents Visual LEVEL1.235 Equipment Radar 12 sites 2 types Radios

14 sites Zetron controls CCTV Cameras Network Microwave Leased T1 lines Visual LEVEL1.236 VTS Radar Coverage

Visual LEVEL1.237 Seattle Traffic Victoria CH 11 Tofino CH 74 Seattle Straits Seattle North CH 5A

CH 5A Seattle South CH 14 Seattle Deep South CH 14 Visual LEVEL1.238 VTS Visual LEVEL1.239 VTS Radar

Visual LEVEL1.240 Photo by Dave McKnew Lesson 21 Activity If you live within fifty miles of a seacoast, a major navigable river, or any of the Great Lakes, identify the U.S Coast Guard station nearest to your community and its telephone number. Note: *CG on a cell phone in this area will connect to the Coast Guard Visual LEVEL1.241 Lesson 21 Questions 1. When is it permissible to utilize channel FM 22?

A. At anytime after making an initial call on FM 16. B. Whenever channel FM 9 or FM 16 are busy. C. Only when directed by the Coast Guard. D. At no time; it is for Coast Guard use only Visual LEVEL1.242 Lesson 21 Questions 2. What should you do if you hear an unanswered marine distress call? A. Contact the nearest Coast Guard facility and advise them of the call. B. Answer the caller immediately and ask what the emergency is.

C. Get in your own boat and attempt a rescue. D. Listen for a response. If none, respond and gather all information possible and then contact the nearest Coast Guard facility. Visual LEVEL1.243 Lesson 21 Questions 3. When must you identify yourself on VHF-FM marine radio? A. Only on the initial call B. Only on the initial call and the final call C. Only on the original call and then every ten minutes. D. On all transmissions. Visual LEVEL1.244

Lesson 21 Questions 4. Which vessels operate MW/HF SSB radios? Any vessel that wants to. 2. Only sea-going vessels that operate outside the range of VHF-FM radios. 3. Only those vessels that operate offshore and have a VHF-FM marine radio. 4. Only those vessels that have an Amateur Radio operator aboard. 1. Visual LEVEL1.245 Lesson 21 Questions 5. Which channel(s) may be used for calling another vessel? A. FM 83

B. FM 9 C. FM 16 D. Both FM 9 and FM 16 Visual LEVEL1.246 Lesson 21 References FCC regulatory information: US Coast Guard: Visual LEVEL1.247 Lesson 22 - Other Learning Opportunities

Visual LEVEL1.248 Practice, Practice, Practice Visual LEVEL1.249 Regularly Scheduled Nets Many local ARES and RACES groups hold regularly scheduled training nets King County Weekly ARES/RACES NET Time: Sundays, 8:00 p.m. local time Repeater: 146.820- (103.5) Seattle ACS Net Monday evening at 7:00 p.m. on the 146.96 Repeater

Saturday 10 a.m. MST Net Thursday evening at 8:00 PM on the 147.2 Repeater Visual LEVEL1.250 Other Resources King County ARES/RACES Frequency Plan Washington State ARES/RACES Website:

Visual LEVEL1.251 Local Classroom & On-Air Training Sessions Your emcomm organization and/or served agency may offer a variety of educational opportunities American Red Cross' Introduction to Disasters and Disaster Damage Assessment courses On-air training sessions may be held on a repeater or simplex frequency Visual LEVEL1.252 Public Service Events Some of the best practice for tactical disaster

communication is your local "athon Bike-athon, walk-athon or crawl-athon The larger the event, the better the experience Large, fast moving event closely simulates the conditions experienced in disaster communication situations Planned Disaster Visual LEVEL1.253 Other Resources Learning Resources on the Internet FEMA ICS courses CPR / First Aid Communications Academy Urban survival

Washington State SAR academy Books Software Visual LEVEL1.254 ARECC Levels II and III ARECC Level II is designed for those who wish to further develop net management skills. Course is designed to prepare you for the jobs of NCS and Net Manager. ARECC Level III is designed for emergency communication managers at all levels. If you are, or plan to be, an AEC, EC, DEC, or SEC, this is the course for you. Level III is also recommended for Net Managers.

Visual LEVEL1.255 Lesson 22 Activity 1. Choose the next step you will take to either become involved with a local emcomm group, and/or the next step in your emcomm education. Share your choices with your mentor. 2. Suppose that you were placed in charge of training a new group of emcomm team members. To what five topics would you give the highest priority? Visual LEVEL1.256 Lesson 22 Questions 1. Which of the following was NOT recommended

as a means of practicing actual emcomm skills? A. Regularly scheduled nets B. On-air training sessions C. Discussion groups D. Public service events Visual LEVEL1.257 Lesson 22 Questions 2. What is the purpose of the next course in this series (ARECC Level II)? A. To reinforce the skills and knowledge presented in ARECC Level I. B. To provide training for prospective Emergency Operation Center Managers. C. To prepare individuals for the jobs of NCS

and Net Manager. D. To prepare individuals for the jobs of of DEC or SEC. Visual LEVEL1.258 Lesson 22 Questions 3. What is the purpose of the third course in this series (ARECC Level III)? A. To reinforce the skills and knowledge presented in ARECC Level II. B. To provide training for prospective Emergency Operation Center Managers. C. To prepare individuals for the jobs of NCS and Net Manager. D. To prepare individuals for management level emcomm positions.

Visual LEVEL1.259 Lesson 23 - Modes, Methods, and Applications Visual LEVEL1.260 Some Concepts to Consider Communication modes fall into several categories: Point to point -- Telephone, fax, some digital radio modes Multi-point -- Voice and CW radio, some digital modes

High precision -- Fax, e-mail, digital modes Low precision -- Voice, CW, telephone High priority -- Voice, telephone Low priority -- Fax, e-mail, digital modes, CW Visual LEVEL1.261

Some Concepts to Consider Messages fall into similar categories: Point to point -- Messages intended for one party Point to multi-point -- Messages intended for a group Multi-point to point -- Messages from members of a group directed to one station

High precision -- Lists of items, medical or technical terminology, specialized or detailed information Low precision -- Traffic reports, damage estimates, simple situation reports High priority -- Fast delivery is critical Low priority -- Messages can be delivered in a more relaxed time frame

Visual LEVEL1.262 Some Concepts to Consider Each type of message should be sent using the most appropriate mode, taking into consideration the message's contents, and its destination(s) Example: A localized flash flood hit a north Florida county a few years ago, prompting the evacuation of a low-lying neighborhood. The Red Cross opened a shelter in a church several miles away from the affected area. ARES was mobilized to provide communication support.

Visual LEVEL1.263 Example The shelter still had electricity and phone service. The ARES operator on duty was using his battery-operated 2- meter hand-held radio and the wide-area repeater to talk to Red Cross HQ across town. The ham was reading a three-page list of names and addresses of evacuees who had checked into the shelter. To ensure proper transcription, he was spelling each name phonetically, pausing after each name to see if the headquarters station needed fills.

Time-consuming process. The operator had been reading for almost 15 minutes and was still on the second page of the list Visual LEVEL1.264 Example Less than 10 feet away from his operating position sat a fax machine The EC turned on the machine, dialed the Red Cross fax number, and fed in the remaining page of the list The ham on duty had used over

15 minutes of air time and precious battery capacity to read two pages The third page was faxed in less than 20 seconds Visual LEVEL1.265 After Action Report on Example Training and practice had led them to The repeater had been needed at the So, instead of an efficient, point-to- The "broadcast" of evacuee's names

concentrate on 2-meter voice to the exclusion of other modes of communication point communication channel (telephone line), they had used a busy multi-point channel (the wide-area repeater) time for a different type of communication -- the transfer of mobile operator's reports and addresses over non-secure communication channels was a violation of Red Cross policy

Instead of using a mode that generated automatic hard copy, they used one that required handwritten transcription Instead of a high-precision transfer (fax), they had used a low-precision one (voice) requiring spelling and phonetics Visual LEVEL1.266 Tactical Messages Low-precision and time-critical Can be passed most efficiently using voice

Can be formal written traffic It may mean that the microphone is handed to a person from the served agency Visual LEVEL1.267 Lists and Detailed Messages Long lists of supplies Details where accuracy is important Voice transmission can introduce errors Long messages can waste valuable net resources Digital modes (including land-line fax and email) Best means of handling these messages

Fast and accurate Repeatable accuracy Visual LEVEL1.268 Sensitive Information Names and addresses of evacuees should never be transmitted over voice channels Thieves with scanners can use this information to loot unattended homes Digital transmissions require more than a simple scanner to intercept They cannot be relied upon for absolute privacy If absolute privacy is required, the message should not be transmitted by Amateur Radio

In some cases, the most appropriate method might be hand delivery by a radio-dispatched courier Visual LEVEL1.269 Digital Modes Large volumes of written or high precision traffic Health and welfare traffic Logistics messages involving lists of people or supplies Virtually error-free transmission Relays can be accomplished by retransmitting the received digital message Packet systems can provide automatic relays Visual LEVEL1.270

Winlink 2000 Digital email-to-radio network HF stations using Pactor VHF packet using local "TelPac" (telnet to packet) nodes Visual LEVEL1.271 HF Best digital modes for HF operation are Packet AMTOR mode B

PSK31 in QPSK mode Visual LEVEL1.272 VHF/UHF TNC2 (Terminal Node Controller, Version 2) FM packet is the most common mode Visual LEVEL1.273 Packet Error-free in point to point "automated repeat request" (ARQ) or "forward error correction"(FEC) broadcast modes Bulletin board"

Sending station "posts" his messages on the bulletin board Other stations can then retrieve their messages at will Urgent messages can also be sent directly to the receiving station if needed Visual LEVEL1.274 Bulletin Boards Useful when a number of stations are sending messages to a single point, such as a Command post, Weather service office, or Emergency operations center.

Useful in handling outgoing traffic. Stations with traffic can post messages to the bulletinboard Traffic handlers can periodically pick up the traffic and send it to the outbound NTS nets Visual LEVEL1.275 WiFi or 802.11 Used to link computers within a home or office 802.11b/g 2.4GHz wireless Ethernet Amateurs have begun experimenting with long-range applications July 2005 issue of QST Off-the-shelf consumer grade equipment Small dish antennas

Paths up to 34 miles and data rates of 150KB Visual LEVEL1.276 WiFi Distance Record A small wireless Internet service provider in Idaho and a wireless equipment start-up claim to have set a new record for transmitting data across a wireless link (August 2005) Microserv Computer Technologies, based in Idaho Falls, and Trango Broadband Wireless, a fixedwireless broadband equipment

maker, announced that they wirelessly transmitted data over unlicensed spectrum 137.2 miles. Visual LEVEL1.277 AMTOR Mode B AMateur Teleprinting Over Radio Sending station sends each character twice Receiving station does not acknowledge the data received If a receiving station matches both instances of a character, that character will be printed, otherwise some error symbol is printed Advanced teletype mode

With forward error correction Ideal for high precision messages over long distances Visual LEVEL1.278 PSK31 Phase Shift Keying, 31 Baud Keyboard-to-keyboard QPSK, forward error- Usable in very poor conditions makes it ideal for

HF emergency communication High efficiency BPSK, no error correction Very narrow bandwidth Even a low power transmitter will work correction BPSK should be used unless the received copy is poor,

since QPSK is 3dB less efficient and requires more careful tuning. Under all but the worst conditions, BPSK will provide perfect transmissions. Visual LEVEL1.279 Packet Teleprinting Over Radio (PACTOR) Packet and AMTOR combination HF use only Uses FEC and ARQ modes Standard keyboard Quite robust

Can be slowed by poor band conditions Visual LEVEL1.280 TCP/IP Packet Advantages over conventional packet protocols JNOS JNOS is a TCP/IP oriented e-mail system

If you're familiar with Internet e-mail, you're familiar with typing e-mail into JNOS SMTP mail protocol and can interface to Internet Print incoming messages automatically onto a printer Up to eight windows for multiple sessions for messaging Supports multiple communications ports and multiple radio/TNC combinations Shareware NOS (Network Operating System) Visual LEVEL1.281 APRS Automatic Position Reporting System

Track a station's location GPS receiver Position information is transmitted to other stations using APRS packet software Displaying the location of the sending station on a map Messaging mode similar to Internet "Instant Messaging" where quick one-line messages can be exchanged Automatic Packet Reporting System Automated reporting of data from digital weather stations

Visual LEVEL1.282 APRS Emcomm APRS Use Locations of various emergency vehicles can be tracked visually in real time in an automated and unattended fashion Weather and other environmental data can be reported automatically in near real-time Visual LEVEL1.283

Related Considerations Become familiar with, and practice using, any digital mode or system well in advance of an emergency Most are complex enough that some experience is required to use them efficiently and effectively High duty-cycle of many digital modes requires a rugged radio and power supply with adequate cooling Visual LEVEL1.284 Digital Equipment

Visual LEVEL1.285 Amateur Television (ATV) Slow-scan Uses a voice-grade channel to send a still picture line by line Can take more than a minute for a color picture to be transmitted Fast-scan Live, full motion TV similar to what you see on commercial TV, but usually at reduced quality

No emcomm ATV transmission should ever be "staged" for the camera Visual LEVEL1.286 Amateur TV Visual LEVEL1.287 Lesson 23 Activities 1. Consider your own personal radio resources. Of the modes mentioned within this lesson, which would you consider acquiring for your own use? Why? Which would you not consider acquiring? Why not? 2. Select three of the digital modes. Identify the positive and negative aspects of using each of the three in an emcomm situation.

3. Based on the considerations you have identified above, develop a simple communication equipment plan for a small emcomm unit based in a small community. Within your plan, be sure to identify the equipment and modes you would employ. 4. How would the plan you developed above be different if your emcomm group were quite large and located in a large community? Visual LEVEL1.288 Lesson 23 Questions 1. Which of the following describes your purpose as an emergency communicator? A. To operate the radio. B. To coordinate communications for the EOC. C. To provide accurate and rapid transfer of

information from one place to another. D. To provide internal communication support to one (and only one) responding agency. Visual LEVEL1.289 Lesson 23 Questions 2. Which of the following best describes tactical messages? A. They are high precision and time critical. B. They are low precision and time critical. C. They are point-to-point and NOT time critical. D. They are point-to-multipoint and low precision. Visual LEVEL1.290

Lesson 23 Questions 3. Long lists and detailed messages are best handled by which of the following modes? A. Voice or CW B. Fax or digital C. CW or digital D. Phone or fax Visual LEVEL1.291 Lesson 23 Questions 4. During an emergency, you are using voice transmissions to pass messages. Which of the following "guidelines" should govern your action if you were asked to transmit the names and addresses of victims? A. Transmit the information exactly as presented to you.

B. Use a pre-established code to transmit the information. C. If absolute privacy is required, do not transmit the information by Amateur Radio. D. Switch to a digital mode and be assured of complete privacy. Visual LEVEL1.292 Lesson 23 Questions 5. Which of the following PSK31 modes has an error correction feature? A. BPSK B. QPSK C. RPSK D. SPSK

Visual LEVEL1.293 Lesson 23 References PSK - Has RTTY's Replacement Arrived? By Steve Ford, WB8IMY Surfin': Make a Packet Racket with a Sound Card By Stan Horzepa, WA1LOU Getting Started in Digital Communications - RTTY, Packet, Amtor, PSK31 ARESPACK software (free download)

Visual LEVEL1.294 Questions?? Visual LEVEL1.295 Thank You Visual LEVEL1.296

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