Digital Reference Services in Public Libraries

Digital Reference Services in Public Libraries To discuss Get Online Anytime Role of Librarians Case study Challenges Observations

Get Online Anytime

Join the library Search for books Renew and request titles Download eBooks, eAudio and eMagazines Read newspapers online Learn a language online Ask a librarian online Find your local library opening hours Discover whats on in your library Use our Online Reference Library

Role of Librarians The web and all the services on it will continue to develop so the librarians role requires ongoing briefing and learning. The range is considerable. For example,

services on the web offered by libraries including their own digitised content (for example, from special collections) access to purchased or licensed reference resources such as journals, newspapers and other print-original publications access to the web/digital content of learning, scientific and cultural institutions access to learning programmes such as webinars, MOOCs etc social media is a good and now common means of circulating and promoting links to new research , publications etc How to go about it?

Our Digital Library WHAT DO YOU NEED? CATEGORIES Games and Comics Books and Audio Books Newspapers and Magazines Movies, Music and Videos English Literature and Encyclopedia

Journals GAMES AND COMICS 1. Grid Club e-games for children Items can be viewed online 2. Comic Plus e-zines and comics Items can be viewed online and saved for later use

9 BOOKS AND AUDIOBOOKS 1. One Click digital e-books and e-audio books 3 e-books and 3 audio books downloadable issued for 3 weeks application available for download

2. MyiLibrary e-academic books 3 items downloadable* issued for 3 weeks 3. ebrary e-academic books 10 items downloadable issued for 2 weeks 10

NEWSPAPERS AND MAGAZINES 1. PressReader e-magazines and enewspapers application available for download 2. Zinio e-magazines and enewspapers application available for download

11 Movies, Music and Videos 1. Atomic Training e-training videos videos can be viewed online 2. InstantFlix (IndieFlix) e-movies and videos videos can be viewed

online 3. Qello Music to your eyes Full length concerts and music documentaries library.britishcouncil.org.in 12 English Literature and Encyclopedia

1.Literature Online e-literature unlimited references can be downloaded 2. Credo e-reference unlimited references can be downloaded 13

Journals 1.JSTOR e-academic books and journals unlimited references can be downloaded 2. ProQuest Central e-journals unlimited references can be

downloaded 14 An important reminder 1. Users are required to register their e-mail IDs and create a password in order to access the resources related to the RB Digital gateway. These four resources are:

Zinio Comic plus Instant Flix (Indie Flix) Atomic Training Qello 2. The same registration process is required to be followed by the users if they wish to access the e-books and e-audiobooks through the One Click Digital resource.

15 Challenges Digital Divide Licensing and Copyright Fragmented approach Unified approach Skills development Opportunities Reach out to the unreached

Training and development Open access Sharing and caring Advocacy Finally Our profession tends to be big on tradition, and rightly so libraries have a long and proud heritage. Technology is not the enemy of tradition. Digital developments will enable us to provide more and better services to all sectors of society, including the most

vulnerable and disadvantaged amongst us. Meeting the needs of the digitally-excluded has to be a top priority. Ayub Khan Warwickshire Libraries Digital lead for SCL http://goscl.com/digital-landscape-whats-next-for-libraries / Special thanks to John Dolan- Consultant Ayub Khan-Warwickshire Libraries Neil MacInnes-Strategic Lead - Libraries, Galleries and Culture, Manchester City

Council Myat Sann Nyein-Vice President at Myanmar Library Association QUESTIONS? 20

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