Introduction to Human Resource Management

Introduction to Human Resource Management

Welcome to the class of HRM !!! Human Resources Management (HRM) Prof. Hiteshwari Jadeja Course content Module 1: Introduction to Human Resource Management , Job Analysis , HR Planning and Recruiting, Employees Testing and Selection, Interviewing Candidates, Training and development

Module 2: Performance Management and Appraisal, Establishing

Strategic Pay Plans, Pay for Performance and Financial incentives. Module 3: Industrial Relations Definitions and Main Aspects, Trade Union Legislations, Methods of settling Industrial Disputes, Collective Bargaining, Legislations Concerning Settlement of Industrial Disputes, Factories Act. Module 4:

Labour Management Cooperation/Workers Participation in Management , Payment of Wage Legislation, Minimum Wage Legislation, The Strategic Role of Human Resources Management, Managing Global Human resources, International Labour Organization Module 5: Applications of Module I to IV Live Cases / Case Studies, Role Play, Team-based Games etc. Basic Text Books

T1 : Pravin Durai, Human Resource Management T2: Gary Dessler and Biju Varkkery, Human Resources Management T3: P. Subba Rao, Essential of Human Resource Management and Industrial Relatives. Introduction to Human Resource Management Human resources: Meaning Human resources means the collection of people

and their characteristics at work. These

are distinct and unique to an organization in several ways. Human resources: Definition Human Resource are A whole consisting of inter- related, inter-dependent & interacting psychological, sociological & ethical

components. -Michael J. Jucius Having good talent people in the organisation was important yesterday, but today it is critical !! What is HRM? Human Resource Management is the planning, organizing, directing and controlling of the procurement, development,

compensation, integration, maintenance and separation of human resources to the end that individual, organizational, and social objectives are accomplished. Human resource management: Definition Human resource management is concerned with policies and practices that ensure the best use of the human resources for fulfilling the organizational and individual goals. -Edwin B. Flippo

Characteristics of HRM Objectives of HRM To act as a liaison between the top management and the employees. To arrange and maintain adequate manpower inventory To devise employee benefit schemes

To ensure and enhance the quality of work life To offer training To help keep up ethical values and behaviour amongst employees both within and outside the organization. To maintain high morale and good human relations within the organization. HR Objectives of TATA Group Tata company shall provide equal opportunities to all its employees.

HR policies shall promote diversity and equality in the workplace. Employees shall be treated with dignity. Maintain a work Environment free of all forms of harassment. Respect for the right to privacy and the right to be heard. Equal opportunity to all eligible. Decisions are based on merit. Scope of HRM

1. Personnel or Labour Aspect Planning, recruiting, selection, placement, transfer, promotion, training and development, Lay-offs, retrenchment, remuneration, incentives and productivity 2. Welfare Aspect Housing, transport, medical assistance, canteen, rest

rooms, health and safety, education, etc. 3. Industrial Relation Aspect Union-management relations, collective bargaining, grievance and disciplinary actions, settlement of disputes. Difference between HRM and PM HRM is proactive in nature while PM is reactive. HRM is a resource-centred activity whereas PM is

a employee-centred activity. HRM emphasizes on flexible, open-ended contracts but PM emphasizes the strict observance of defined rules, procedures and contracts. HRM views better performance as a cause of job satisfaction whereas PM considers job satisfaction as a source of better performance. Difference between HRM and PM (contd.) HRM seeks to develop the competencies of

the employees on a sustained basis while PM is a regular, status quobased administrative function. Functions of human resource management Operative functions of HRM

Benefits by Corporates Mobile Working at IBM HR and well-being of Employees at Infosys Significance of HRM Significance for an enterprise Professional significance Social significance National significance Significance of HRM

Significance for an enterprise Attracting & retaining the required human resource, recruitment & selection , placement , orientation, compensation & promotion policies. Developing the skills & necessary attitude among the employees by T&D &

performance evaluation Providing them social & job security by grievance handling, motivating & participation in mgt Utilizing effectively the available human resources Ensuring that the enterprise will have in future a team of competent & dedicated employees. Significance of HRM

Professional significance Providing maximum opportunities for personal development of each employee. Maintaining healthy relationships among individual & different work groups.

Allocating work properly. Significance of HRM Social Significance Sound human resources management has a great significant for the society. It help to enhance the dignity of labour in the following ways. Providing suitable

employment that provides social & psychological satisfaction to people. Maintaining a balance between the job available & the jobseekers in terms of numbers, Qualification, needs & aptitudes. Eliminating waste of human resource through conservation of physical & metal health

Significance of HRM National Significance Human resource & their management plays a vital role in the development of a nation. The effective exploitation & utilisation of a nations natural, physical & financial resources require an efficient & committed manpower. There are wide differences in development between countries are with similar resources due to differences in the quality of their people. Countries are underdeveloped because their people are

backward. The level of development in a country depends primarily on the skills , attitudes & values of its human resources. effective management of human resources helps to speed up the process of economic growth which in turn leads to higher standards of living & fuller employment Human resource Management is the central subsystem of an organisation. National Significance National Significance

a. b. c. d. e. f. Increase in the size & complexity of organisation eg.MNC employees ,Rapid

technological development like automation, computerisation Rise of professional & knowledgeable workers, Increasing proportion of women in the workforce Growth of powerful nationwide trade unions. Widening scope of legislation designed to protect the interests of the working class. Revolution in the information technology that might affect the work force. Rapidly changing jobs & skills requiring longterm manpower planning. Growing Expectations of society from employers.

Evolution of HRM 1. The Industrial Revolution(beyond 1820 to 2. 3. 4. 5. 6. 7. 1840)

Trade unionism(1841 to 1909) Scientific Management (1910 evolve & 1920 implementation to 1940) Industrial Psychology (1945 to 1970) Human Relation Movement Era( 1971 to 1980) Behavioural Science (1980 to 1990) The Contemporary HRM Era (1990 onwards) The Industrial Revolution(beyond 1820 to 1840)

Usages of the machinery Mass level of production To satisfied the human need Profit maximization form the factor of production like land , labour, capital, entrepreneur Trade unionism(1841 to 1909)

World have been separated in two type of economy one is capitalization which has a motive of profit maximization other other side labour intensive economy Labour class reflected their provouge by strike, slowdown, pen down, boycott & sabotage of the work for resolution of the problem where new redressal procedure had been developed to subside the chaos like

collective bargaining, grievance handling system, arbitration, disciplinary practices Construction of titanic & child labour pathetic condition Scientific Management (1910 evolve & 1920 implementation to 1940) Draw back

science Man become Scientific selection & machine human training factors were Friendly co-operation completely between management avoided. Development of every

Development of true worker to his fullest aspects. Industrial psychology era (1945 to 1970)

Mainly focused on the part on IQ of the employees through MMPIT(Minnesotta multiple personality test )or MBTI( Myer Brigg Jung topology) & assigned them skill & aptitude based job. Human relation movement ( 1971 to 1980) Hawthorne experiment Interaction with the employee increase the

productivity Basic facilities are required for the production Empathized view towards workes have increased productivity of worker Behavioural Science era (1980 to 1990) Multiple branch discipline like sociology ,

anthropology, psychology, economics & politics Contributors:- Abraham Maslow, Douglas mc gregeor, Fredrik Herzberg, Rensis Likert, Robert black, Robert Owen, kurt lewin, burke letwin, fidler contingent theory, victor vroom theory, grid theory, Aldofer ERG theory, Mclland N-ach theory The Contemporary HRM era (1990 onwards)

More focused on gaining competitive advantage in market through HR. Focuses on developing HR strategies, aligning them with corporate strategy and achieving organizational goals effectively. Evolution of HRM in India 1920s 30s Pragmatism of capitalists

1940s 50s Technical, legalistic 1970s 80s Professional, legalistic, impersonal 1990s Philosophical History of HRM in India 1 Available in scatter manner

2 So many informal ways on implementation 3 In 1920 due the recommendation of S.S. Bengali under the title of the Royal commission(1931), labour welfare officers had been employed on every manufacturing unit 4 Tata steel have informally started HRM practices in their organisation under the title of Administration & vigilance department. 5 In 1948 first in charge president of India approached for the Factory act & stipulated working hours for female & teen age worker & security about female

worker . History of HRM in India 6 Soon T V Rao & Udai pareek have started to implement the Personnel management & Indian institute of personnel management(IIPM) & National Institute of Labour Management were set up. 7. By 1970, there was shift in professional values & New technologies, HR challenges and HRD was discussed.

7 In 1980 IIPM and NILM merged to form National Institute of Personnel Management(NIPM) 8 In 1990, emphasis shifted to human values and productivity through people. Qualities of an HR manager Knowledge Intelligence Communication skills Objectivity and fairness Leadership and motivational qualities

Emotional maturity and Empathy THANK YOU

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