EXPANSION OF USING G-SUITE FOR LONG-TERM CARE DETERMINATIONS La Plata
County OUTLINE History Challenges
Goals Strategies Lessons Learned Next Steps HISTORY
For grant year 2017-2018 the county and the SEP (San Juan Basin Public Health) coordinated to streamline LTC applications/assessments using GSuite a finalized written procedure was implemented and in use to date
Seeing the success of using G-Suite with the SEP, the county used grant year 2018-2019 to incorporate the Community-Centered Board (Community Connections Inc, CCI). GOALS
Streamline communication through a secure shared database Increase transparency and accountability between agencies Decrease the time it takes for an application or redetermination to be approved or denied Improve staff morale because of more positive working
relationships Expand the sharing of information in G-Suite to include CCI STRATEGIES Use G Suite, a Google product that provides a secure common space to
share documents Explore the Network of Care through our regional No Wrong Door grant Dedicate 1.5 staff members to this project
STRATEGIES CONTINUED Develop an internal DHS spreadsheet to track applications and redeterminations Analyze each missed timeline to determine why it was missed
CHALLENGES Unexpected staff turnover was a barrier but also a learning opportunity Due to the smaller size of our CCB, referrals and communications were more sporadic, leading to an increase in
questions and errors LESSONS LEARNED G Suite did everything we needed it to do and is affordable however, the new DSS1 form required by HCPF are not GSuite compatible
Data reports available through HCPF do not track the timelines we need NEXT STEPS As of April 8, 2019, all CCI referrals/communications are being
done in G-Suite. However, this step has yet to really take-off Finalize written procedure by June 30, 2019 Work with HCPF on improving data reports
QUESTIONS? Adrien Linville La Plata County Adult Programs Manager [email protected] Esther Lobato
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