Impact of Mobile Technology Tim Nesler CIO and Associate VP for Information Technology Services Santa Fe College League for Innovation 2011 CIO Summit October 1, 2011
Key Points Everything mobile; always connected Trends impacting teaching and learning, college services, work environment and the ICT infrastructure and support Mobile technology strategy considerations Everything Mobile
[google] http://www.google.com/intl/en_us/ mobile/images/g1-hpp.jpg Always Connected Trends Behaviors/Experiences Convenience real-time, faster access to nearly everything from anywhere at any time
Friendly, fun and cool social, entertainment and education Personalized learned behavior, preference and context aware Personal productivity and job satisfaction Affordable more devices and data plan choices Trends Student Mobile Gadgets
Source: PEW Internet & American Life Project: College students and technology, 07/19/2011 Trends Student Connectivity Source: PEW Internet & American Life Project: College students and technology, 07/19/2011 Trends Classroom Use Most colleges do not have institutional guidelines
for the use of mobile devices 41% of college presidents say that students are allowed to use mobile devices in class 56% of colleges let individual instructors decide if mobile devices are permitted in class 57% of college graduates say that they used mobile devices in class 2% of presidents say the use of mobile devices is prohibited Source: PEW Internet & American Life Project: The Digital
Revolution and Higher Education, 08/28/2011 Trends Point of view 77% of college presidents report that their institutions now offer online classes College presidents predict substantial growth in online learning; 50% predict that most of their students will take online courses in 10 years 62% of college presidents anticipate that more than half the textbooks will be entirely digital in
10 years Source: PEW Internet & American Life Project: The Digital Revolution and Higher Education, 08/28/2011 Trends College Mobile Services Mobile web services at Santa Fe College View Schedule Notifications Financial Aid Grades
Register for Classes Pay Fees Audit Summary Withdrawal Trends Worker Mobility Social networking Facebook users spend the equivalent of 29% of their leisure time on the site Consumerization 33% of respondents used
personal devices while at work to access social networking sites Blurring of work and home 35% of employers plan to provide more flexible work arrangements for employees Source: The future of mobile computing, Dell CIO insight Series, 2011 Trends Worker Mobility Tech savvy employees colleges will need
workers who can navigate the complex ecosystems of social media and support changing mobile technology Employee expectations technology tools provided by their organizations would be factor in taking a job with a new employer Source: The future of mobile computing, Dell CIO insight Series, 2011
Trends Mobile Infrastructure and Support Wireless 3G/4G bandwidth for rich media Security access (VPN) and authentication Storage media-rich content and dropbox for mobile devices Cloud services deployment of apps Mobile device management remote diagnosis, configuration, inventory, provisioning and support Electrical quick charge stations for mobile devices
Balancing Organizational Efficiency and Personal Productivity Components of a Mobile Strategy Guiding principles vision, values and goals Policy/enforcement security, privacy, appropriate use, device/app ownership Devices/services platforms, wireless service, Provision/support setup, configure, activate, manage, help desk, service levels
ICT Infrastructure platforms, applications, bandwidth, security Funding operating budget, grants Mobile Technology Strategy Articulate colleges philosophy and use of mobile technology Develop security/privacy policies that dont restrict innovation and use Plan for personally-owned devices on campus
Use the Internet and social networks to facilitate relationships and communications Pilot mobile projects to determine levels of security and support Source: The future of mobile computing, Dell CIO insight Series, 2011 Mobile Technology Strategy Link user technology strategy with college planning
Consider new technology to reduce the risk of data loss Reconsider user stipends for mobile devices Be aware that students are not connecting to the college they live theirs lives connected and services should seek out students, not vice versa Impact of Mobile Technology
The future assimilation? Resistance is futile http://www.techinfo-4u.com/wpcontent/uploads/2010/09/1.png 1922
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