Personal Information Mangement, Personal Information Retrieval?

Personal Information Mangement, Personal Information Retrieval?

Personal Information Management, Personal Information Retrieval? Michael Bernstein, Max Van Kleek, David R. Karger, mc schraefel {msbernst, emax}@csail.mit.edu What is PIM?

Personal information management or PIM is both the practice and the study of the activities people perform to acquire, organize, maintain, retrieve, use, and control the distribution of information items such as documents (paperbased and digital), Web pages, and email messages for everyday use to complete tasks (work-related and not) and to fulfill a persons various roles (as parent, employee, friend,

member of community, etc.). [Jones and Teevan 2007] Personal information management is both the practice and the study of the activities people perform to acquire, organize, maintain, retrieve, use, and control the distribution of information items such as documents [], Web pages, and

email messages [] [Jones and Teevan 2007] Personal information management means getting control over your life. [Michael Bernstein, personal communication, 10/23/2007] Contact

Notebooks Informatio n Recipes E-mail Paper

Brainstor Scraps ms Wikis How-tos and Blogs

Whiteboards Sketches n submission to ACM TOIS] Cell Appointme Phones

nts How-tos todo.txt Information What should

the IR system index? How will the user search for it again? HCIR in PIM We are not retrieving documents

from a corpus! Retrieval, Reorganization, Reminding Very short, incomplete text in unusual language Importance of lightweight interaction User has intimate knowledge of the corpus

Outline Motivation

Ethnographic Investigation System design Reflection Ethnographic Study 27 participants, mainly knowledge workers Method: semi-structured interviews

and artifact examinations Goal: learn more about existing information scrap practice n submission to ACM TOIS] Roles that Information Scraps Play

What can we do about this? Jourknow Jourknow Quick Entry

Context Structure Capture Structure Exploitation meeting with Kwasi at

5pm about camping Type: Meeting Attendees: Time: 5pmKwasi Topic: Camping Type:

Meeting Attendees: Time: 5pmKwasi Topic: Camping Quick Entry Enter New Note:

reginas phone (617) 555-1234 Ctrl Alt Spacebar

Context We often remember aspects of our data extrinsic to the bits themselves People [Cutrell] Time [Ringel] Pictures [Sellen] Location [Rhodes]

Context Automatic context capture and association with note contents Useful for recontextualizing the note to divine its contents, or in refinding the note

dmarks: Ringel], [SenseCam: Gemmell], [Chitty Chatty: Kalnikaite], [Remembrance Agent: R Structure Capture Pidgin Structure Exploitation: Application Push

meeting w/ karger at 5 about my thesis Structure Exploitation: Faceted Browsing Structure Exploitation: Faceted Browsing

Structure Exploitation: Faceted Browsing Structure Exploitation: Pidgin Inspection Reflections and Open Questions

Faceted browsing scaling to large numbers of contextual facets Additional tools and techniques Bringing together HCI and IR in a difficult domain to see where innovation might lie Thank you!

jourknow.csail.mit.edu [email protected]

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