Telecommunication Solutions www.hermes-softlab.com HERMES SoftLab (HSL) European-based company

Telecommunication Solutions www.hermes-softlab.com HERMES SoftLab (HSL)  European-based company

Telecommunication Solutions www.hermes-softlab.com HERMES SoftLab (HSL) European-based company specialized in software & e-business solutions telecom e-Banking data & storage management network & systems management Web services Value-added engineering for leading high-tech vendors Highly qualified international staff 550 employees www.hermes-softlab.com Campuses & Client base Worldwide network of sales & software campuses Stuttgart, Vienna, Budapest, Sarajevo Mt. View, CA International blue-chip vendor & client base Hewlett-Packard Ericsson Agilent Technologies Sixt www.hermes-softlab.com Milestones 1990

HSL established by four partners. 1993 HP & HSL partner on Omniback II product line and the HP OpenView family of products. 1997 World Economic Forum honors HSL as top performing CEE Global Growth Company. HSL awarded ISO 9001/TickIT Certification from British Standards Institute. 1998 Winner of the European Marshall Award sponsored by Citibank and the Wall Street Journal Europe. Finalist of the European Quality Award confered by the European Foundation for Quality Management. 1999 HERMES SoftLab becomes a joint stock company. 2000 HSL acquires ZASLON, a pioneer in e-Banking solutions. www.hermes-softlab.com Services & products Financial

Vendor- R&D Acceleration End User-Integration, Implementation, and Consulting Products: Various Distribution Storage Network & System Management Embedded Web Services & e-Services Technology www.hermes-softlab.com Mobile/Telecom Services: M-Ticketing Telecommunication Solutions HSL is a provider of innovative software services and products to mobile operators. HSL is committed to helping mobile operators achieve competitive and technical advantages.

Experts in the field of embedded systems in the telecommunication industry. www.hermes-softlab.com Strategic areas Focused on the mobile providers market Early developers of mobile data service provisioning for European mobile operator with SSM platform Productize technologies developed for mobile operators Complement HSL offer with consulting and implementation services www.hermes-softlab.com Telecom Key clients Ericsson Sweden

Agilent Technologies GmbH Hewlett Packard Consulting (HPC) Mobitel leading Slovenian mobile operator Westel 900 Hungarian mobile operator Ericsson - Austria www.hermes-softlab.com Mobile phone generations Network Technology IP / VOIP to handset, IP core networks. IPV6 Efficiency/cost/scalability gains, rather than major capability changes Broad range of mobile services in consumer devices, high-speed data (128 Kbps), mobile multimedia SS7, CDMA2000, EDGE, Wideband CDMA, IP

network core. IPv.4 IP packet data, GPRS, 3GPP2, A.S001 CDMA, 4G 3G 2.5G 2G Always on apps., packet data (50 Kbps), increased device diversity, Voice, slow limited data (9.6 Kbps), WAP... multi- TDMA, GSM Data Services Analog Analog 1G

1980 media 2000 2002 2010 Source: Gartner Research www.hermes-softlab.com Development of mobile networks First-generation (1G): Analog and data transmission via modems Second-generation (2G): the current generation - mobile networks with digital circuit-switched connections for voice and data, only low-speed data 2.5-generation (2.5G): technologies such as GPRS support packet-switched medium-speed data, providing a much-improved application platform with reduced latency, asynchronous applications and the potential for always on applications with data charged on a per-packet basis rather than on a connection-time basis. Third-generation (3G): to be deployed in 2002 and offer higher data rates (realistically around 100 Kbps to 300 Kbps), sufficient for more data-intensive and multimedia applications; core of a 3G network likely to be IP-based. Fourth-generation (4G): still an ill-defined concept; likely to involve efficiency improvements and ubiquitous use of IP for voice and data. Source: Gartner Research www.hermes-softlab.com Industry trends What Is Driving the Mobile Phenomenon Economics Social Trends

Airtime cost, device costs (e.g., $35 phone chip sets by 2005, disposable phones) WAP, iMode, J2ME, Bluetooth, locationsensing, 2.5G, 3G networks Fashion: the always on generation, entertainment, electronics as a lifestyle accessory. Anywhere, anytime commerce, cost reduction/self service, bridge supply chain gaps Technology Business Needs Source: Gartner Research www.hermes-softlab.com HSL Milestones 1998 Initiated development of SW solutions for the telecom industry. 1999 52 engineers, 3 key clients & over 10 projects 2000 95 engineers, 6 key clients & over 15 projects 2001 Development of SW infrastructure and services to provide mobile operators m-commerce, mobile Internet and multimedia capabilities in an environment where mobile devices are

ubiquitous. www.hermes-softlab.com Telecom expertise Specialized in areas: Mobile Internet Speech technology Monitoring and controlling applications Value-added services Mobile services provided by Smart Service Mediator (SSM) platform R&D in 3rd generation mobile technologies www.hermes-softlab.com Smart Service Mediator (SSM) An open, extensible platform for mobile data services solutions. Database SSM Fixed Telephone Network Mobile Operator Database Synchronization Mobile Telephone

Network Billing Info CRM/Billing E-M-Service Providers Bank ion/ Database rizat o h t Au ters Coun Push Push dispatcher Push e-Comm. Internet Stocks HTTP/HTTPS Pull INFO Users www.hermes-softlab.com SSM Platform

Content Aggr. Portals Banks Easy and Economical Extensibility Chat Email Info WapP WebP VoiceP Quiz IH SMS2V DM MaCs IPB Games Service &

Content Providers SME SSM SDK SSM SERVICES SSM Channel Management BILLING SMS SSM Client Apps CRM WAP TRANSPORT HTTP VOICE www.hermes-softlab.com GP Presence and Location

POP3 e-speak HSL Voice Portal Voice user interface enables: SMS messages to Voice Listening access to messages & Web-based info and services Available anytime, anywhere Mobile Mobile Users Users // Wireless Wireless Mobile Mobile Computing Computing appliances appliances VOICE/ TEXT Voice Portal INTERNET e-speak Service Service Providers Providers // SDK SDK www.hermes-softlab.com High Availability Availability High WAP

Security modules modules Security Billing Billing Profile Management Management Profile SMS Mobitel case study SSM platform SSM platform provides mobile users instant access to mobile commerce and wireless Internet transactions, enables billing processes for SMS, WAP, Internet and Voice based services. SMS Mobile customers SMS Mobile operator Mobile Mobile Users Users // Wireless Wireless Mobile Mobile Computing Computing appliances appliances VOICE/

TEXT SSM SSM PLATFORM PLATFORM INTERNET e-speak Service Service Providers Providers // SDK SDK www.hermes-softlab.com High Availability Availability High WAP Security modules modules Security Billing Billing Mobile Serviceproviders Providers Service Profile Management

Management Profile SMS Voice Mobitel case study Value-added services MOBI-SMS MOBI-FRS Providing information Application for financial commercial operation in for Mobitel SMS info service Mobitel MOBI-Imenik Phone directory on SMS MOBI-Beleznica Mail service for mobiles FINANCIAL SOFTWARE MOBI-Igre Games over SMS MOBILE OPERATOR MOBI-SAT Implement different Value Added Services VALUE-ADDED SYSTEM FOR MOBILE OPERATORS PRE-PAID SYSTEM MOBILE OPERATORS MOBI-I Filling pre-paid account over the internet

MOBI-EON System for pre-paid users paying via credit card MOBI-II Invoice list on the internet MOBI-C3 Customer call center MOBI-IPG Phone help system for LATEST ACHIEVEMENTS call center MOBI-VRT Virtual Telephone MOBI-VT Speech Technology (IVR; Text < > Speech) MOBI-MaCS CALL CENTER SOFTWARE Monitoring and Controlling applications MOBI-CA Certificate Authority MOBI-Info Content providing system MOBI-WAP WAP PORTAL MOBI-Research Various research prototypes, feasibility studies, proposals, external reference specifications, investigations

MOBI-Framework SSM Mobile Middleware www.hermes-softlab.com M-Ticketing case study Voice & Internet browsing for event viewing, ticket reservations and purchasing. Mobile Mobile Users Users // Wireless Wireless Mobile Mobile Computing Computing appliances appliances SSM SSM PLATFORM PLATFORM INTERNET e-speak Service Service Providers Providers // SDK SDK www.hermes-softlab.com High Availability Availability High

VOICE/ TEXT WAP Security modules modules Security Billing Billing Profile Management Management Profile SMS e-Sixt Case Study Sixt Rent-a-Car transformed into online car rental, leasing & tourist service Amadeus Global Distribution System Mobile Mobile Users Users // Wireless Wireless Mobile Mobile Computing Computing appliances appliances SSM SSM PLATFORM PLATFORM

INTERNET Sixt legacy system VOICE/ TEXT High Availability Availability High WAP Security modules modules Security Billing Billing Profile Management Management Profile SMS e-speak Service Service Providers Providers // SDK SDK www.hermes-softlab.com

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