Damaged and Defective Car Tracking System (DDCT) September

Damaged and Defective Car Tracking System (DDCT) September

Damaged and Defective Car Tracking System (DDCT) September 14th, 2010 Nichole Fimple Railinc Randy Voith - CSX 7001 Weston Parkway, Suite 200, Cary, NC 27513 877.724.5462 -- www.railinc.com Railinc 2010 All Rights Reserved 1 Agenda Overview Current Process Damaged and Defective Car Tracking System Rule Changes

How to Learn More Railinc 2010 All Rights Reserved 2 DDCT Overview The Damaged and Defective Car Tracking System was requested jointly by ARB and EAC to serve as a centralized system to track damaged and defective cars under AAR Interchange rules and Car Hire rules Railroads, Car Owners and Shops will all be impacted Railinc 2010 All Rights Reserved

3 DDCT Status Update DDCT will Go-live January 2011 Development is almost complete The Industry is updating the Interchange and Car Hire Rules The DDCT Technical Advisory Group is responsible for managing implementation efforts with the Railinc team Railinc 2010 All Rights Reserved 4 Damage is

identified by the Handling Carrier Handling Carrier creates defect card Handling Carrier notifies Car Mark Owner Car Accounting determines car hire

liability Communication Current Damage Defective Process Manually places card on car Reclaim after the fact Repair Shop Railinc 2010 All Rights Reserved

Bill Sent to Owner Current Process Defective Cars (Rule 1 & 108) Each field location makes the individual request to a centralized location within the railroad Email/fax is sent to the individual car mark owner If railroad has their own automated system Email notifies car owner to go in the railroads system to review the information and choose a shop for disposition Car owner enters the information into the railroads system Information is funneled back to the individual field location for proper disposition and handling within the railroad Railinc 2010 All Rights Reserved 6

Current Process Defective Cars (Rule 1 & 108) cont. If the railroad does not have an automated system then the paper trail begins An email or fax is sent to the car mark owner with defect information and a request for disposition Car owner then has to respond back via email or fax with shop disposition Railroad then has to funnel the information from the car owner back to the field location requesting disposition via email or fax Additionally for Rule 108 only Add a JIC to the mix Railinc 2010 All Rights Reserved 7

Current Process Damaged Cars (Rule 107) Field personnel notifies System Mechanical of a derailment and a request for DV via phone call, email or internal system An individual email or fax is sent to the car mark owner requesting DV and shop location if needed An email/fax is sent back from the car mark owner to the damaging carrier This happens anywhere from almost immediately to the full complement of the rule of 7 days (some take longer than that) Railinc 2010 All Rights Reserved 8 Current Process Damaged Cars

(Rule 107) cont. Damaging carrier has a means to determine what an estimated DV for the car is to assist the field personnel at the site at that moment what the car may be worth This is a best case/guess scenario based on history of similar car types. If the car is destroyed an individual email/fax letter of authority is sent to the car mark owner This is all handled Monday Friday between the business hours of 8am to 5pm Evenings and weekends are a big black void Railinc 2010 All Rights Reserved 9

Current Process Damaged Cars (Rule 107) cont. There are numerous functions that require manual participation for this to flow Phone calls generally occur during these transactions to try and speed up the process or gather information rapidly to assist the field in making determinations Many times the field locations are under the gun if the cost of the derailment comes close to the FRA thresholds and reporting requirements Railinc 2010 All Rights Reserved 10 Current Process Defect Cards Railroad must create multiple copies of a Defect Card with an itemized list of the defects

Defect Card is then placed into the holder/receptacle on the car Copy is kept at the location issuing the Defect Card Copy is sent to Railroads System designee Copy is sent to Chief Mechanical Officer or equivalent of the damaged car Paper tries to last four years - If a copy fails to make it to the car mark owner, there only hope is that the car makes it to shop and the card is still legible Railinc 2010 All Rights Reserved 11

Damage is identified by the Handling Carrier Car moves as agreed to through DDCT process Car Owner notified electronically New Damage Defective Process Handling Carrier reports

damage/defect to [email protected] Repair Shop validated through DDCT Bill Sent to Owner LCS applies car hire rules and determines car hire liability Railinc 2010 All Rights Reserved

DDCT updates Liability Continuity System (LCS) DDCT Benefits Accessibility Data Quality Efficiency Security Railinc 2010 All Rights Reserved 13

Accessibility Centralized source for incident tracking Increased visibility of damaged and defective cars Electronic Defect Cards Multiple methods available to access DDCT DDCT Web UI Web Service Request Mobile App Request Combination of any of the above Railinc 2010 All Rights Reserved

14 Data Quality Standardized Process Data edits reduce errors and data conflict Integrates with other Railinc systems: Umler, Industry Reference Files (IRFs), Event Repository Reduction in payable & receivable claims Historical records of the incidents and their resolution Railinc 2010 All Rights Reserved 15

Efficiency Update incident information real-time Receive Estimated DV upon incident creation Automated car-hire process eliminates reclaims Elimination of installation and maintenance of defect card brackets Web services to integrate with the Railinc DDCT system Railinc 2010 All Rights Reserved 16 Security Single Sign On (SSO) Company specific permissions

Role specific permissions Possession check Cannot create an incident without possession Estimated DV is accessible only when creating an incident Car Mark Owner is notified when EDV is requested Railinc 2010 All Rights Reserved 17 DDCT Railroad Functionality Railroads can

Report and document damage Provide incident details Receive estimated depreciation for cars involved in an incident Request Actual DV & dispo Handle settlements Railinc 2010 All Rights Reserved 18 DDCT Car Owner Functionality

Car owners can Manage data on car condition, repairs and location Receive detailed information on damage to car Provide Actual DV and disposition Accept or reject settlement offers Make decisions about repairing or scrapping equipment Railinc 2010 All Rights Reserved 19

DDCT Shop Functionality Repair shops can Receive information on car arrival, condition and needed repairs Maintain an inventory of cars on site Update car owners on the status of repairs Railinc 2010 All Rights Reserved 20

Interchange Rules Impact Rule A & B Rule 1 Rule 71 Rule 95 Rule 102 Rule 103 Rule 107

Rule 108 Rule 111 Rule 112 Rule 113 Rule 114 New Rule 115 Appendix A

Car Hire Rules Impact Rule 7 Rule 8 Railinc 2010 All Rights Reserved 21 DDCT Getting Ready Get up to date information from the DDCT website: www.railinc.com/ddct Establish a Railinc Single Sign-On (SSO) account. Go to www.railinc.com for more information Register in FindUs.Rail. This is required by industry regulations, Rule 114 Participate in training opportunities as they become available Railinc 2010 All Rights Reserved

22 Railinc Single Sign-On (SSO) Establish a Railinc Single Sign-On (SSO) account. Go to www.railinc.com for more information This is required to access Railinc applications Railinc 2010 All Rights Reserved 23

FindUs.Rail Register at FindUs.Rail. This is required for DDCT by industry regulations Railinc 2010 All Rights Reserved 24 FindUs.Rail Required for car owners and railroads Available now

25 Railinc 2010 All Rights Reserved FindUs.Rail Required for shops Car owner cannot dispo a car to a shop that is not in FindUs.Rail Available September 24th 26

Railinc 2010 All Rights Reserved FindUs.Rail 27 Railinc 2010 All Rights Reserved FindUs.Rail Contact information is required for DDCT by industry regulations DDCT Category Required for Car Owners & Railroads Available Now Shop Category Required for Repair Shops Available September 24th

Railinc 2010 All Rights Reserved 28 Communication Efforts Railinc will provide information and training opportunities: Meetings Webinars On-line demos

Circular letters, email notifications User guides FAQs Event dates/times are listed at www.railinc.com/ddct Railinc 2010 All Rights Reserved 29 Communication & Training Timeline September October November

December Webinars Webinars Webinars Webinars Demos Demos Demos Demos

Presentations Presentations Presentations Training with DDCT Test System Implement FindUs.Rail Repair Shop Category End to End Testing

Training with DDCT Test System DDCT Roles available in SSO Contact Industry to Start Entering FindUs.Rail Data Contact Industry to Begin Training in Test System Contact Industry to

Start Requesting DDCT Permissions Lock Down Test System Railinc 2010 All Rights Reserved Hands on Training Railinc will open the pre-production environment to the industry for Training purposes during 4th quarter 2010 Interested parties please email [email protected] stating desire to participate along with entering contact information into FindUs.Rail Railinc 2010 All Rights Reserved

31 www.railinc.com /ddct Railinc 2010 All Rights Reserved Railinc 2010 All Rights Reserved Railinc 2010 All Rights Reserved Recap Process Change January 2011 Electronic Defect

Card Discontinue Use of Paper DC Car Hire FindUs.Rail Information Triggered by DDCT actions Registration Required www.railinc.com/ddct Railinc 2010 All Rights Reserved 35 Contact us:

1- 877-RAILINC [email protected] 7001 Weston Parkway, Suite 200, Cary, NC 27513 877.724.5462 -- www.railinc.com Railinc 2010 All Rights Reserved 36 Questions? 7001 Weston Parkway, Suite 200, Cary, NC 27513 877.724.5462 -- www.railinc.com Railinc 2010 All Rights Reserved 37

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