Operations Guide: IBM Systems Lab Services Storage Implementation

Operations Guide: IBM Systems Lab Services Storage Implementation

Operations Guide: IBM Systems Lab Services Storage Implementation Services (SIS) for selected Storwize, SVC (IBM Spectrum Virtualize), FlashSystems, and Spectrum Scale deals No charge, complimentary implementation services to support sellers IBM and Business Partner Internal Use Only 1 2015 IBM Corporation Title of presentation goes here Storage Implementation Services Program Process IBM Business Partner Action: 2 View all terms and conditions of the Business Partner announcement letter prior to submitting a Lab Services request. The following document includes: Eligible products and services Nomination form

Geo contacts 2015 IBM Corporation Eligible Products criteria and IBM Systems Lab Services scope: Type of product Storwize Spectrum Virtualize / SVC FlashSystem Criteria Lab Services Delivery Scope G2 Storwize V7000/V7000U Deals > US$125K net revenue & competitive customers and white spaces Up to 40 hours SVC net revenue between US$100k and US$250k & competitive customers and white spaces Up to 40 hours SVC net revenue above US$250K & competitive customers and white spaces Up to 80 hours FlashSystem V9000 Tier1 Guarantee 228+ TB solutions up to 556 TB Up to 40 hours

FlashSystem V9000 Tier1 Guarantee 556+ TB solutions Up to 80 hours Spectrum Scale Deals > $100K net revenue Up to 40 hours Spectrum Scale General Parallel File System and Elastic Storage Server (GPFS and ESS) White space is defined as a End User customer who does not have any of the specific products being proposed currently installed anywhere in their Enterprise. A competitive opportunity is to replace non-IBM competitive machines with IBM. IBM and Business Partner Internal Use Only 3 2015 IBM Corporation Eligible Products criteria and IBM Systems Lab Services scope: Type of product Sales Play Flash Early Adopter Play Criteria Replacement of one (1) FlashSystem 820 with one (1) FlashSystem 900 Up to three (3) days of on-site FlashSystem 900 replacement services Replacement of one (1) FlashSystem 820 with (1) FlashSystem V9000 system. Up to five (5) days of on-site

FlashSystem V9000 replacement services IBM and Business Partner Internal Use Only 4 2015 IBM Corporation Lab Services Delivery Scope Products in scope (with offerings) Type of product Storwize Criteria G2 Storwize V7000/V7000U Deals > $125K net revenue Lab Services Delivery Scope Up to 40 hours Offering Options Spectrum Virtualize / SVC SVC net revenue between US$100k and US$250k

Up to 40 hours SVC net revenue above US$250K 5 2015 IBM Corporation Up to 80 hours Clustered V7000 Storage Design and Validation Storage External Virtualization Design and Validation for one External Storage Array IP Replication: Design and Bandwidth Estimation for 2 Hosts Storage based Data Migration to Storwize V7000 for two Hosts (5 TB each) Storwize V7000 Gen2 Storage Design and Implementation Custom services up to 40 hours Basic SVC Health Check Real-time Compression- Technology Adoption Workshop and Comprestimator Analysis of 10 Hosts SVC based Data Migration for two Hosts Storage Replication: Design and Bandwidth Estimation for two Hosts SVC Health Check with Performance Analysis of 5 Hosts SVC Design and Implementation with virtualization of one External Storage Array SVC based Data Migration for 5 Hosts (5 TB each)

IBM and Business Partner Internal Use Only Lab Services Delivery Products (with offerings) Type of productin scope Criteria Scope FlashSystem Spectrum Scale General Parallel File System (GPFS) and Elastic Storage Server (ESS) IBM Storage Play Flash Early Adopter Play 6 FlashSystem V9000 Tier1 Guarantee 228+ TB solutions up to 556 TB Up to 40 hours FlashSystem V9000 Tier1 Guarantee 556+ TB solutions Up to 80 hours Spectrum Scale Deals > $100K

Up to 40 hours Offering Options FlashSystem V9000 (228 to 556TB) Implementation Services FlashSystem V9000 (556+ TB) Implementation Services IBM Spectrum Scale Deployment Quick Start Service ESS Implementation Services Replacement of one (1) FlashSystem 820 with one (1) FlashSystem 900 Up to three (3) days of on-site FlashSystem 900 replacement services FlashSystem 900 Implementation and Storage Administration Services Replacement of one (1) FlashSystem 820 with (1) FlashSystem V9000

system. Up to five (5) days of on-site FlashSystem V9000 replacement services Scalable FlashSystem V9000 Implementation 2015 IBM Corporation IBM and Business Partner Internal Use Only Nomination Form Cut and paste the fields below into an email and send to the contact for your geo on slide 7 -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Customer Name: [Customer Name] Local Opportunity Manager (OM) in IBM Systems Lab Services: [Local OM Name] Is this a competitive/whitespace account: [Y/N] Applicable Product(s): [Select one: Flash V9000, Storwize V7000, Spectrum Virtualize (SVC), or Spectrum Scale (GPFS)] Note: Flash900 and Spectrum Scale ESS is not eligible Product wise revenue Storwize Deal Revenue: [in $k] Spectrum Virtualize (SVC) Deal Revenue: [in $k] Spectrum Scale Deal Revenue: [in $k] FlashSystem capacity (V9000): [Storage Capacity in TB] FlashSystem Deal Revenue: [in $k] Sales Opp #: [Sales Opportunity ID] Sales Representative ID: [Sales Rep Name and Email]

Projected PO sign date: [dd/mm/yyyy format] Operating System: [Select one: IBM i, AIX, Linux] Eligible IBM Systems Lab Services effort: [in hours] [determined based on the products involved and eligibility criteria met] ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 7 2015 IBM Corporation Systems Hardware Sales Contacts In slideshow mode: Click the contact name below to create an email Region Storwize / Spectrum Virtualize / SVC FlashSystem Spectrum Scale NA Storwize John F. Miller SVC Shelly Howrigon John C Oldham John Hamano LA Lucas Azevedo de Almeida Hoffman

Francisco Manoel de Oliveira e Silva Marcelo Braunstein AP Akhil Kamat Cher Kion Chai Gilles Tourpe - ANZ Akhil Kamat Cher Kion Chai Anand Subramanian - ASEAN Akhil Kamat Cher Kion Chai Chris Insinger -Korea Akhil Kamat Cher Kion Chai Taeyoung Kim ISA

Akhil Kamat Cher Kion Chai Aazam Parvez Japan Kazuhiro Hori Norihisa Takeda Mitsuru Oikawa GCG Yan Long Sun Ray KM Wong Li Yang Zhou EU Rosina Gabriela Teodorescu Rosina Gabriela Teodorescu Rosina Gabriela Teodorescu MEA Senem Marangoz Charbel Antonios Andy Takieddine

8 2015 IBM Corporation IBM and Business Partner Internal Use Only Questions? Contact Patricia A DeFrang - [email protected] 9 2015 IBM Corporation Backup Slides 10 2015 IBM Corporation IBM Spectrum Scale Implementation Services Promotion No charge, complimentary implementation services delivered by IBM Systems Lab Services for new Spectrum Scale customers Eligibility criteria: Spectrum Scale deals (GPFS and ESS) o 11 Deals with Spectrum Scale revenue above US$100K* will have up to 40 hours of IBM Systems Lab Services implementation services 2015 IBM Corporation * Current exchange rate

IBM FlashSystems Implementation Services Promotion No charge, complimentary implementation services delivered by IBM Systems Lab Services for new V9000 customers Eligibility criteria: Flash V9000 Deals o FlashSystems V9000 competitive customers and white spaces, including IBM Storage customers who currently don't have any version of FlashSystems o Deals with FlashSystems V9000 for 228+ TB solution up to 556 TB solutions will have up to 40 hours of IBM Systems Lab Services implementation. o Deals with FlashSystems V9000 for 556+ TB solution will have up to 80 hours of IBM Systems Lab Services implementation. 12 2015 IBM Corporation IBM Storwize Family Implementation Services Promotion No charge, complimentary implementation services delivered by IBM Systems Lab Services for new G2 Storwize V7000/V7000U and SVC customers Eligibility criteria: G2 Storwize V7000 and Storwize V7000U deals o G2 Storwize V7000/V7000U competitive customers and white spaces, including IBM Storage customers who currently don't have any version of Storwize V7000; and o Deals with G2 Storwize V7000V7000U revenue above US$125K* will have up to 40 hours of IBM Systems Lab Services implementation. SVC (Spectrum Virtualize) deals and Virtual Storage Center (VSC) deals o SVC competitive customers and white spaces, including IBM Storage customers who currently don't have SVC; and o Deals with SVC revenue between US$100K* and US$250K* will have up to 40 hours of IBM Systems Lab Services for SVC implementation; or o Deals with SVC revenue above US$250K* will have up to 80 hours of IBM Systems Lab Services for SVC implementation. 13

2015 IBM Corporation * Current exchange rate Storage Sales Play IBM FlashSystem Early Adopter Play No charge, complimentary implementation services delivered by IBM Systems Lab Services for Replacement of FlashSystem 820 with FlashSystem 900 or V9000 Eligibility criteria: 14 FlashSystem deals Replacement of one (1) FlashSystem 820 with one (1) FlashSystem 900 will have up to three (3) days of on-site FlashSystem 900 replacement services. Replacement of one (1) FlashSystem 820 with (1) FlashSystem V9000 system will have up to five (5) days of on-site FlashSystem V9000 replacement services. 2015 IBM Corporation * Current exchange rate

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