Golden Thread Advocacy Programme Advocacy under the Social

Golden Thread Advocacy Programme Advocacy under the Social

Golden Thread Advocacy Programme Advocacy under the Social Services & Well-being (Wales) Act 2014 The Act & Code 2

What is advocacy? 27. Advocacy is one of several forms of support available for people who need assistance in working through life issues. What is advocacy?

The link between information, advice and advocacy resembles interrelated circles, in which each links to the other. Rather than being different points along the same continuum, information, advice and advocacy may best be described as circles of support. - Information, advice and advocacy for older people, Andrew Dunning, Joseph Rowntree Foundation, 2005

What is advocacy? Information Advice Advocacy

Assistance Befriending What is advocacy? Advocacy is taking action to help people say what they want, secure their rights, represent their interests and

obtain the services they need. Advocates and advocacy schemes work in partnership with the people they support and take their side. Advocacy promotes social inclusion, equality and social justice. - Advocacy Charter, Action for Advocacy (2002) What is advocacy?

Independent advocacy supports the person regardless of the demands and concerns of others. It challenges the causes and effects of injustice, oppression and abuse, and upholds human rights. - OPAAL National Forum (2008) What is advocacy?

Fundamentally, advocacy is concerned with supporting people to express their views, wishes and feelings, in contrast to the role of best interests. most other professionals who are primarily concerned with promoting individuals

Advocacy is NOT about:

making decisions for the client pressurising or persuading someone to take a giving medical, legal or benefits advice befriending counselling acting in someones best interests course of action without having a mandate

to do so Patricia is a 15 year old young carer who looks after her Mum, who has early stage dementia. Both need help from social services. They also need support to participate as fully as possible in their assessments. Patricia is referred to a children & young peoples advocacy service, and her Mum to adults advocacy. The advocates get to know their clients and provide as much information as they can to them about health and social services processes, and about the options available to them. The advocates also help their clients to be clear about the outcomes that they want for themselves from the services to be provided. They help them identify any barriers they might have to participating fully in the assessment, care and support planning, review and, if necessary, safeguarding processes.

The advocates attend the assessment meetings and support their clients to speak up for themselves and express their views, wishes and feelings, or represent them when appropriate. They help their clients to feel equal partners with the professionals and in control of whats happening so that their care and support plans say what they want them to say. The advocates take their clients side and help them to stand up for their rights and challenge decisions or make complaints if necessary. The advocates are always concerned with enabling their clients to advocate for themselves as far as possible.

Advocacy Video Dewis Centre for Independent Living and the National Youth Advocacy Service (NYAS) produced a video about advocacy for the Gwent Safeguarding Board: http://bit.ly/AdvocacyVid

Requirements of the Part 10 Code of Practice 7. This code sets out the requirements for local authorities to:a) ensure that access to advocacy services and support is available to enable individuals to engage and participate when local authorities are exercising statutory duties in relation to them and

b) to arrange an independent professional advocate to facilitate the involvement of individuals in certain circumstances. Requirements of the Part 10 Code of Practice 31. Advocacy can take many forms, each with the common aim of supporting individuals to have their voices

heard, clarify their options and express their views, wishes and feelings. Each form of advocacy has its own benefits and local authorities should recognise and value all these forms. Requirements of the Part 10 Code of Practice

32. Professionals will need to be alert to situations where they believe that the objectivity or independence of the decision making process is, or could be seen to be undermined. In such circumstances, the roles of other forms of advocacy must be considered. 43. Advocacy includes the full range of provision set out in Chapter 8.

The spectrum of advocacy Self-Advocacy Advocates of all kinds are always concerned with helping people to advocate for themselves as far as possible. Self-Advocacy Rules! What is

Independent Professional Advocacy? Chapter 8 Independent Professional Advocacy - involves a one-to-one partnership between an individual and an advocate who is trained and paid to undertake

their professional role as an advocate... for purposes relating to their care and support. What is Independent Professional Advocacy? Part 10 Code of Practice (Advocacy) Annex 1:

The role of the independent professional advocate. Annex 2: The local authority role in supporting the advocate. When must local authorities arrange Professional Advocacy? provision of Independent

47. Local authorities must arrange for provision of an independent professional advocate when a person can only overcome the barrier(s) to participating fully in the assessment, care and support planning, review and safeguarding processes with assistance from an appropriate individual, but there is no appropriate individual available.

What does participating fully mean? 48. Participating fully enables the individual to express or have represented and taken into account their views, wishes and feelings; (and to) understand their rights and entitlements; the decision making process; what matters to them; the personal well-being outcomes that they wish to achieve; the barriers to achieving those

outcomes, and the options and choices available to them. What are barriers to participating fully? 55. Key barriers will include issues and situations that will impair individuals ability to:

26 Who can be an appropriate individual? An appropriate individual is someone who can facilitate a persons involvement in the assessment, care planning, review and safeguarding processes, but cannot

be someone who: the person does not want to support them is unlikely to be able to, or available to, adequately support them, or is implicated in a safeguarding enquiry. Summary

LAs must arrange provision of IPA when a judgement has been reached in partnership with an individual that they: need care and support from social services but have difficulty with understanding, retaining, using or weighing relevant information, or communicating their views, wishes and feelings,

and there is no appropriate individual or other form of advocacy available to support or represent them. Determining need for IPA What does the Part 10 Code mean

for commissioners? Must arrange provision of Independent Professional Advocacy for people in certain circumstances All forms of advocacy should be recognised and valued Must consider the role of other forms of advocacy when theres an actual or potential conflict of

interest New services with no new funding What does the Part 10 Code mean for providers? In future providers of Independent Professional Advocacy may be regulated under RISCA

Quality Performance Mark as a minimum requirement Professionalisation, training & qualifications Capacity to meet demand Tender readiness What does the Part 10 Code mean for providers?

Opportunity - threat

Funding - loss of funding Certainty - uncertainty Expand - contract Hope - fear Clarity - confusion What does the Part 10 Code mean for everyone?

Culture change Co-production Creative commissioning Service models Why Co-production?

. Levels of engagement What is co-production? Co-production enables

citizens and professionals to share power and responsibility, and to work together in equal partnerships. What is co-production? Co-production enables people who receive services to

work with professionals to design, create and deliver services. It means being equal partners and co-creators, which distinguishes it from participation. What is co-production? Co-production should be understood as including:

co-design i.e. the planning and design of services co-decision making in the allocation of resources co-delivery of services, including the role of volunteers in providing services co-evaluation of services. What is co-production?

The key features of co-production include: Recognising and valuing all participants as assets with skills, knowledge and experience to contribute Building trust through shared power and responsibility Removing the barriers between professionals and citizens Recognising that people who receive services are experts What is co-production?

Building upon individuals existing strengths and capabilities Developing networks of mutual support Prioritising what matters for the people involved Ensuring that people receive something back for putting something in Building on peoples desire to feel needed and valued.

What is co-production? The core principles of co-production include: Equality

Diversity Inclusion Accessibility For further information about Co-production visit: http://bit.ly/SCIEcopro

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