Microsoft Imagine Understanding Volume License Activation Academy Contents 3 MSIA Purchasing Rules 4 Activating the membership 5 6 7/8
MSIA through Open/OVS/Select/SelectPlus Agreements MSIA through Campus or Schools Agreements Customer Self-Service provisioning process (Campus and Schools only) 9 Managing the Microsoft Imagine Academy Membership All agreements 10 Logging into Microsoft Imagine Academy 11 The Microsoft Imagine Academy portal 12
Appendix 13+ Samples of communications to customers MSIA Purchasing rules MSIA Subscription follows VL licensing policy MSIA license subscription period is activated for 12 months from VL billing invoice date. If a customer purchases a subscription on an agreement with less than 12 months to run we can only provision them to the end of the VL agreement. Once an Active MSIA subscription gets to the end of that 12 months there is a 30-day subscription expiration Grace period to support renewal (if a customer has not already renewed). During the Grace period customers lose access to additional MSIA benefits (e.g. MCT renewal). Customers who renew receive an additional 12 months from the end of their current subscription (unless there is less than 12 months on their agreement). Customers who renew after their original membership ID expires receive a new membership ID.
On a new membership ID customers will lose their old lesson plans, users setup on the system, etc. EES_CAMPUS, School OVS, Open, Select & SelectPlus Customer Self-Service Activation required we will present the steps they need to follow in this deck MSIA will be provisioned for the customer and details sent to the Admin through email. Activating the membership MSIA through OVS, Open, Select,
Select CustomerPlus purchases MSIA as part of their VL agreement MSIA Account activation Activation for any of the OVS, Open, Select, Select Plus VL Agreement types is manually done by the MSIA team. Customers receive their MSIA Membership details directly through email containing MSIA ID and security access code. Program Administrator is setup as the contact we receive through the VL agreement If a customer orders more than one MSIA the RSC will contact the customer to ask for the details that should be used for the other MSIA memberships The RSC will then set all memberships up for the customer. MSIA through Campus/Schools Customer purchases MSIA as part of their VL agreement MSIA Account activation Activation for Campus and Schools purchases requires self-service action by
customers Channel Partners should communicate to customers that the customer will need to take action to activate their MSIA. Self-service customer activation needed to get access to MSIA MSIA Membership will not be created for the customer until they complete the self- service provisioning process All emails with information provided on how to provision are sent to the contact details provided with their VL agreement. Customer Self-Service Provisioning EES, CAMPUS,SCHOOL Process 1 Agreement types Step 1
Step 2 Step 3 Step 4 Step 5 Partner submits new VL order for MSIA Automated check does this customer already have a Microsoft
Tenant account? Automated Tenant discovery email sent to customer with instructions on how to sign-in/sign-up for a tenant account The Notices Contact signs up to create a new tenant
account Automated email (activation confirmation) is sent to the Company Administrators (Global And Users Mgmt) Partner provides customer details to Microsoft. These details are the ones used in provisioning. Notices Contact will be the
person that signed the Volume License agreement If No go to Step 3 If Yes go to Step 5 Click sign-up activation link from the tenant discovery email Email contains tenant activation links for Signin/Sign-up unique to the organization Note: this process needs to be done ONCE to activate a membershipNOT by every user
Email contains Organization name and Sign In link to LeX Seat Portal Customer Self-Service Provisioning EES, CAMPUS,SCHOOL Process 2 Agreement types Step 6 Step 7 Step 8 Step 9
Customer logs into LeX Seat portal and assigns their MSIA license(s) MSIA Membership is automatically created with the assigned Program Admin MSIA Program Administrator receives Welcome Email with log-in information for MSIA
MSIA Program Administrator logs into MSIA membership site and provides access to educators in the school May be assigned to a different Administrator if required but customer needs to ensure they communicate this to their Admin Welcome email with Membership ID and Program Key for membership activation will be sent within 24 hours
Membership can ONLY be activated 24 hours after license was assigned Managing the Microsoft Imagine Academy membership Logging into Microsoft Imagine Academy After the membership has been setup the Program Administrator receives a Welcome email with the Microsoft Imagine Academy membership ID and program key (ALL VL agreement types)
Program Administrator goes to https://member.imagineacademy.microsoft.co m/ and clicks the Sign In button. Option provided if the user wishes to log in using a Microsoft account or an Office 365 account. The Microsoft Imagine Academy portal The view of the Welcome page for the Administrator site (faculty only) Link to bring you to the location to add
users/administer groups/run reports https://imagineacademy.microsoft.com/adminis tration Link to bring you to Online Learning site: https://imagineacademy.microsoft.com To switch between these sites click on your username at the top right hand corner of any window once logged in. Appendix Tenant Discovery Email From: Microsoft Online Services Team [mailto:[email protected] com] Subject: Action required: Complete your profile to set up your services
Tenant Sign-in/Sign-up Experience Provisioning This is step takes only a few minutes, and will establish a new Office 365 Tenant. A tenant account is required and is free for Academic qualified customers. 1 Click on Sign-up Tenant 2 Setup new Tenant Profile
Tenant Sign-in/Sign-up Experience Provisioning 1 Click on Sign-up Tenant 2 Setup new Tenant Profile Imagine Academy Paid Activation Confirmation From: Microsoft Online Services Team [mailto:[email protected]
com] Subject: Welcome to Microsoft Imagine Academy LeX Seat Portal First time Login to LeX Seat https://lexseat.Microsoft.com 1. Use tenant credentials 2. Input Agreement number and Organization name (as listed in VLSC) 3. Start managing your MSIA licenses Microsoft Imagine Academy membership ID and Program Key mail 2016 Microsoft Corporation. All rights reserved.
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