Workplace Violence - Occupational Safety and Health ...

Workplace Violence - Occupational Safety and Health ...

Workplace Violence This material was produced under the grant SH-20839-SHO from the Occupational Safety and Health Administration, U.S. Department of Labor. It does not necessarily reflect the views or policies of the U.S. Department of Labor, nor does mention of trade names, commercial products, or organizations imply endorsement by the U.S. Government. Objectives After this workshop, you will be able to: Define workplace violence Recognize and evaluate your job for the risk factors associated with workplace violence Recognize and develop some strategies to prevent workplace violence Workplace Violence Defined

Violent acts, including physical assaults and threats of assault, directed toward persons at work or on duty. The spectrum of workplace violence ranges from offensive language to homicide. Image: ballookey's photostream Examples of Workplace Violence Threatening behavior shaking fists, destroying property, vandalism, sabotage, theft, throwing objects. Verbal or written threats - expression of

intent to inflict harm. Harassment - behavior that demeans, embarrasses, humiliates, annoys, alarms or verbally abuses a person and that is known or would be expected to be unwelcome. Included are words, gestures, pranks, arguments, psychological trauma, rumors, intimidation, bullying, or other inappropriate activities. Examples of Workplace Violence Verbal abuse - swearing, insults or condescending language. Physical attacks - hitting, shoving, pushing or kicking. Extremes include rape, arson and murder. Bullying - uninvited physical contact; sarcastic jokes

and teasing used as insult delivery systems; status slaps intended to humiliate their victims; rude interruptions; two-faced attacks; dirty looks; recruiting others to be bullies; treating someone as if they are invisible. Nonfatal Violent Crimes, 2009 Bureau of Justice National Crime Victimization Survey 572,000 occurred while at work Among teaching occupations, technical or industrial schools had highest reported rates Only 47% of incidents

reported to police Of those who DID NOT report: 38% reported to another official 22% thought it was a personal matter 24% thought it wasnt important enough to report Workplace Homicides, 2004 - 2009 On average, 564 work-related homicides occur each year in the US

70% were committed by robbers and other assailants 21% were committed by work associates Workplace Bullying 54 million Americans report being bullied at work 43,800 acts of harassment, bullying and other threatening behavior in workplace each day. Workplace Violence Risk Factors

Contact with the public Providing service, care, advice or education (e.g. health care staff, teachers) Having a mobile workplace such as a taxicab, school bus or police cruiser Working with unstable or volatile persons in

health care, social service, educational or criminal justice settings Working alone or in small numbers Working in high-crime areas Guarding valuable property or possessions

Handling money Risk of violence may be greater at certain times of the day, night or year Late hours of the night or early hours of the morning Report card time or parent interviews Performance appraisals According to NIOSH

More than 70% of American workplaces DO NOT have a formal program or policy in place to address workplace violence! Employers have a legal and/or moral obligation to provide a safe workplace!

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